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Hey, i really don't know if this is the right area to talk about this, this may take abit of explanation. I came back to my computer to find that my normal email that is connected to my microsoft account i use to access my windows is not what it is but instead was ru*****@rambler.ru now at that moment i did see the actual email address but i was scared that i got hacked i went straight into my administrator and deleted that user which in reality is the user i use every day to do my school work and everything else, i know this was a stupid decision and i hate myself for it but i did made a system restore before i did that and got my user account back but because my windows account was connected to my microsoft account and because they have changed the email to whatever it is ru*****@rambler.ru i cannot do anything, i have looked at the fourms but they need the acutal full email to even begin to recover if its possible. Im sorry if my grammer or how i sentenced things was bad, not the best at english but please is there any way to retrieve my account back?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey man sorry to hear. Im afraid that you wont get any help to recover your acc. I was really close to get mine back. Was in chat with them for a week, was just about to do the transfer to a new account. Tho they cant just give your old back. But then they just shut me off. So for now on i've just dropped the hole thing. They know this too. We all with this problem wont just stop using Microsoft and every benefit they offers with it. They know it too. So they wont help us.
Heya man, where did you contact them on the matter as i require it as well personally, but I cannot seem to find it. Their websites keep adding me to the loop without giving me help.
Yup same stuff happening to me. You can literally see that the hacker changed the email yet Microsoft claims they can't do anything. Sound more like lazy cybersecurity on their side.
Oh no, I'm really sorry to tell you, but they're not going to help you. You will receive a nice email saying that it is unfortunately impossible... Keep us informed anyway
Omg I have this exact same problem. My account got stolen a month ago, and I have been worried sick since then. I know the stress you guys are going through. And microsoft is useless, they don't do anything. I had so much progress on the account. Does anyone know how to get the email of the hacker changed it to? On top of all this my other microsoft account got permanetly suspended for literally no reason. And the problem is that it's the administrator account of my pc. So I'm also worried about that.
