Same exact issue here on our 21H2 devices, unable to install the patch due to this error
Windows 10 Update KB5012599 Failed to Install - Error Code: 0x800f0831
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Anonymous
KB5012599 downloads 100%, then after a period of inactivity it pauses at Installing 20% for an extended period of time, after which it shows that it has installed 100%, but about a minute after that it generates the 0x800f0831 error with matching failure to install message.
I have spent the last 2 hours trying to fix this problem, including running the Windows Update Trouble Shooter plus a host of other suggestions, but nothing works.
Never had any issues with Windows 10 updates till now.
I don't know what to do.
Windows for home | Windows 10 | Windows update
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Anonymous
2022-04-19T14:25:10+00:00 -
Anonymous
2022-04-17T21:43:30+00:00 Nothing seems to correct this - Microsoft please find a solutions - 1,600 machines affect in a Corperate environment
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Anonymous
2022-04-20T09:20:15+00:00 Same problem here... dism and sfc won't help... setup.exe from an iso does but this can't be the solution for 100+ computers
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SD - IA 179.9K Reputation points Independent Advisor2022-04-15T16:07:44+00:00 Hi Glutenus,
I am Sumit here to assist you with this question.
The error code usually indicates the previous package required for the update is corrupted. As you did many troubleshooting steps, let us try to find the root cause.
Run Windows update once and let the update fail. Immediately, can you please share the CBS.log file in C:\WINDOWS\Logs\CBS so that I can look into what is wrong?
Use any file-sharing website like Onedrive to share the file. If it is very large in size, put it in a ZIP.
Looking forward.