Windows 10 22H2, KB5016616, KB5017308, KB5017380, KB5018410, KB5019959, KB5021233 hang on reboot after install

Anonymous
2022-08-11T22:19:21+00:00

I'm trying to update to the latest Win10 update released on 8/8/22. Ever since that update was downloaded the machine hangs

on the required reboot after the install. I have disabled updates until I can find a fix. I've tried to download the update and install

manually but get the same results. Other updates, such as .NET, download and installed fine. Once the machine hangs it has to be rebooted 

2 times to get to the automatic roll back. At least that works for now.  I've run the Update trouble shooter and it doesn't fix anything. 

Windows Update and BITS services are both set to automatic.

There is an error in the event log but I think its from the install abort from a forced shutdown.

Installation Failure: Windows failed to install the following update with error 0x800F0845: 2022-08 Cumulative Update for Windows 10 Version 21H2 for x64-based Systems (KB5016616).

Update 10/5/22: KB-5017308, KB5017380, KB5018410 also FAIL in exactly the same manner as KB-5016616.  Spinning dots on the reboot and the need to do a dual boot auto recovery.  Title has been updated.

Any help would be appreciated.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2022-12-26T20:47:58+00:00

For me, the following solved the Problem:

Delete the Value data (all bytes) of

HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\NL$KM\CurrVal(Default)

and

HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\NL$KM\OldVal(Default)

One reboot and CurrVal(Default) should be filled again.

If you are not domain-joined, i would not expect any problems.

I'm not giving directions on how to access and delete the value data because i want skilled people who know what they are doing to test my solution.

Was this answer helpful?

20+ people found this answer helpful.
0 comments

319 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-12-27T17:40:16+00:00

    Thanks to M$ this has been an arduous task but we have smart, helpful folks on this thread.  Thanks to all  for the help and @info001 for the solution.  Here’s the details:

    0 – BACKUP, BACKUP, BACKUP.  Don’t forget desktop files, browser favorites and logons and all your data files.

    1 - You need elevated access (System level not just administration) to fix this.  

    As per @loanb92’s suggestion download Psexec or Psexec64 from SysInterals to accomplish this step.

    https://techgenix.com/howtobreakintoregistrytoexplorehklmsamandhklmsecuritykeys

    https://learn.microsoft.com/en-us/sysinternals/downloads/pstools

    EDIT-- @Mark Blinkhorn suggested an alternate method to modify the settings that does not require Psexec.  Run RegEdit with elevated permissions (as Administer). Right click the NL$KM key and select Permissions.  You will get an error message saying you don't have permission to change the permissions but you can change that.  Add the Administrators group and grant them full access.  Apply these settings to the entire sub tree. Use Psexec if you don't want change the security settings on the registry key. Skip #2 and #3 if you change the permissions.

    2 - Enter CMD in the Windows search box.  Select Run as Administrator in the search results box.  This is required to run at the System level.

    3 – Enter “psexec -s -i regedit.exe” in the command window

    4 – Navigate to registry key HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\NL$KM

    5 – Select CurVal and right click the “Default” name in the right pane. Choose Delete

    6 - Do the same for OldVal

    7 – Reboot

    8 – Run Windows Update and install the 22H2 update.

    9 – Reboot and say a prayer to the update gods.

    10 – Run Window’s Update again and see that you are up to date.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-10-14T21:31:20+00:00

    Just adding to the list for MS. I also have had the same trouble with black screen and spinning dots since KB 5016616 this year. My list of bad cumulative updates is as yours but also KB5016688 and KB5017858. I used the show/hide update tool for the earlier updates but now KB5018410 forced its install.

    I have now run that batch file from a few posts ago (Tenforums) and then used the show/hide tool and it worked; that update no longer is showing or trying to install.

    Checking Updates has not shown any more since yesterday, so I hope the system will still find new updates.

    I sent feedback on the hub to MS (again) to add KB5018410 to the list.

    Just for interest, my tablet (HP Omni 10) takes all these updates just fine. It's my desktop/tower PC that is affected.

    Gigabyte motherboard with Core2 duo E8400 and 8GB RAM. Running Windows 10 21H2 and it accepted all other updates fine; just these cumulative updates since August.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2022-10-02T06:24:04+00:00

    Sadly,at, almost, two months from the first occurence, Microsoft still has no reaction/fix...feels like we ( the ones having this issue) are a "negligible amount"...

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-08-12T13:11:17+00:00

    Hi Greg, thanks for the help. Right now I have Disabled the update service so I can use the machine. I turned it on and did a manual check for updates. I was able to use your tool to find and hide the update and will try a reboot now.

    I think there has to be some kind of conflict. I have the .msu file downloaded, are there any log files from the install that I can check?

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments