Audio stopped working after upgrading win11 to 22H2

Anonymous
2022-09-22T20:13:27+00:00

Hi,

My audio is not working after upgrading to 22H2. My computer is an ASUS less than one year old. I have tried to reinstall the Realtek driver without solving the problem.

Looking in the devicemanager the Realtek driver has this error after each time I have reinstalled the driver:

Device INTELAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_104313B2&REV_1000\5&205ca6cb&0&0001 had a problem starting.

Driver Name: oem88.inf

Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}

Service: IntcAzAudAddService

Lower Filters: 

Upper Filters: 

Problem: 0x0

Problem Status: 0xC00000E5

Is there any ideas of what I can try to get this working again?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-10-26T21:22:02+00:00

    There is no known fix for this issue. I have tried countless attempts at correcting this problem and I am no novice.

    My wife has the same issue with 22H2 on her PC we have tried to fix it to no avail.

    I tried a rollback which resulted in completely totally destroying my o/s altogether.

    Evidently Microsoft has attempted some patches and "fixes" for this issue already but so far none of them have worked for us and the updates do not correct the issue either.

    It is what it is. We the consumers are the beta testers now. Quality control @ Microsoft is greatly wanting.

    Agreed - and OEMs like Asus are often left holding the bag.

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  2. Anonymous
    2022-10-26T15:39:06+00:00

    There is no known fix for this issue. I have tried countless attempts at correcting this problem and I am no novice.

    My wife has the same issue with 22H2 on her PC we have tried to fix it to no avail.

    I tried a rollback which resulted in completely totally destroying my o/s altogether.

    Evidently Microsoft has attempted some patches and "fixes" for this issue already but so far none of them have worked for us and the updates do not correct the issue either.

    It is what it is. We the consumers are the beta testers now. Quality control @ Microsoft is greatly wanting.

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  3. Anonymous
    2022-10-23T21:41:05+00:00

    Finally I got the audio to work again. I made three changes and after that it works, but I can´t really say what was the most important ones. This is what I did:

    1. Since ICEsound isnt supporting 22H2 I looked up ICEsound in the list of services and I stopped and inactivated it (restarted and checked that it remains inactivated).
    2. Reinstalled the Realtek audio driver by deinstalling it and letting windows update reinstall it during a restart.
    3. ...and this was not intentionally... during the restarts above Windows update installed an update (KB5019509) to 22H2

    After this my sound is back!

    Sorry, that's a no-go for me, since I don't have ICEsound.

    An online chat with an Asus agent, which included downloading and reinstalling the driver, did not resolve the issue.

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  4. Anonymous
    2022-10-22T20:38:32+00:00

    Finally I got the audio to work again. I made three changes and after that it works, but I can´t really say what was the most important ones. This is what I did:

    1. Since ICEsound isnt supporting 22H2 I looked up ICEsound in the list of services and I stopped and inactivated it (restarted and checked that it remains inactivated).
    2. Reinstalled the Realtek audio driver by deinstalling it and letting windows update reinstall it during a restart.
    3. ...and this was not intentionally... during the restarts above Windows update installed an update (KB5019509) to 22H2

    After this my sound is back!

    Sorry, that's a no-go for me, since I don't have ICEsound.

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  5. Anonymous
    2022-10-22T08:16:53+00:00

    Finally I got the audio to work again. I made three changes and after that it works, but I can´t really say what was the most important ones. This is what I did:

    1. Since ICEsound isnt supporting 22H2 I looked up ICEsound in the list of services and I stopped and inactivated it (restarted and checked that it remains inactivated).
    2. Reinstalled the Realtek audio driver by deinstalling it and letting windows update reinstall it during a restart.
    3. ...and this was not intentionally... during the restarts above Windows update installed an update (KB5019509) to 22H2

    After this my sound is back!

    Was this answer helpful?

    0 comments