Audio stopped working after upgrading win11 to 22H2

Anonymous
2022-09-22T20:13:27+00:00

Hi,

My audio is not working after upgrading to 22H2. My computer is an ASUS less than one year old. I have tried to reinstall the Realtek driver without solving the problem.

Looking in the devicemanager the Realtek driver has this error after each time I have reinstalled the driver:

Device INTELAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_104313B2&REV_1000\5&205ca6cb&0&0001 had a problem starting.

Driver Name: oem88.inf

Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}

Service: IntcAzAudAddService

Lower Filters: 

Upper Filters: 

Problem: 0x0

Problem Status: 0xC00000E5

Is there any ideas of what I can try to get this working again?

Windows for home | Windows 11 | Devices and drivers

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  1. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2023-01-17T19:50:52+00:00

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  2. Anonymous
    2023-01-17T15:24:10+00:00

    dear Sir,

    I wonder where you get so many downloads of the Realtek audio? when I check the Realtek-website the last option was in 2017 and furtheron I see no option.

    I have version 6.0.1.8519 installed on 21-08-18 in my Acer laptop and when I ask for an update the answer is that this is the latest version. if I count your oversight I see more than 10 versions.

    please let me know.

    kind regards,

    Jacques W.G. Struik

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  3. Anonymous
    2022-12-22T18:23:10+00:00

    Hallo, this is my solution:

    1. Right click on sound icon
    2. Click on Sound settings
    3. Bottom: Additionals sound settings
    4. Click on default audio output (in my case Realtek Audio) - click on properties button
    5. Click on properties ...

    Image

    1. Change settings...

    Image

    1. Update driver:

    ImageImage

    1. Try to find new driver in PC (not automatically)

    Image

    and you can install Microsoft audio driver:

    Image

    RESTART.

    Done.

    Sorry to be so long in replying. Eventually I reinstalled Win 11, which restored the audio but caused several blue screen crashes. Finally, I took the PC into the retailer where I bought it (I have a service plan). They installed an additional SSD that effectively separates my apps and data. That has resolved the audio issue - but then the PC started shutting down cold for no apparent reason! I wondered if that might be overheating, so I propped up the rear of it to see if that keeps the vent underneath open.

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  4. Anonymous
    2022-12-22T10:48:36+00:00

    Hallo, this is my solution:

    1. Right click on sound icon
    2. Click on Sound settings
    3. Bottom: Additionals sound settings
    4. Click on default audio output (in my case Realtek Audio) - click on properties button
    5. Click on properties ...

    1. Change settings...

    1. Update driver:

    1. Try to find new driver in PC (not automatically)

    and you can install Microsoft audio driver:

    RESTART.

    Done.

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