Audio stopped working after upgrading win11 to 22H2

Anonymous
2022-09-22T20:13:27+00:00

Hi,

My audio is not working after upgrading to 22H2. My computer is an ASUS less than one year old. I have tried to reinstall the Realtek driver without solving the problem.

Looking in the devicemanager the Realtek driver has this error after each time I have reinstalled the driver:

Device INTELAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_104313B2&REV_1000\5&205ca6cb&0&0001 had a problem starting.

Driver Name: oem88.inf

Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}

Service: IntcAzAudAddService

Lower Filters: 

Upper Filters: 

Problem: 0x0

Problem Status: 0xC00000E5

Is there any ideas of what I can try to get this working again?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-10-08T22:05:43+00:00

    i had same problem. Found Edge was muted. Doh!

    Working now.

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  2. Anonymous
    2022-10-08T18:45:49+00:00

    Ok thanks. The link worked and I was able to install the 6.0.9394.1 version - however I still dont get any sound...

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  3. Anonymous
    2022-10-08T17:11:30+00:00

    Hmm on the link I posted i used the third line from the top. It links to this file (not sure if direct link will work): https://catalog.s.download.windowsupdate.com/c/msdownload/update/driver/drvs/2022/09/93dda126-b70b-480b-8d4a-7a73735c5381_380b97da1dc84fb04851e7f004da820c56943ef4.cab

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  4. Anonymous
    2022-10-08T12:47:22+00:00

    How do you know what file to download? I randomly selected one 6.0.9394.1 file but when trying to update my Realtek Audio driver it says that I already have the correct driver installed (which in my case is 6.0.9219.1).

    Saerching the Microsoft Update Catalog for "Realtek 22H2 sound" gets 287 lines of hits, a lot of them are version 6.0.9394.1, but also other versions are listed. How did you find out what version to use on your computer?

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  5. Anonymous
    2022-10-07T08:43:08+00:00

    Thank you for the extensive reply, Musa. I it is exhausting just reading of the contortions you and others are going through. For now, since I now know a workaround to get Audacity working: every upgrade changes the Sound (Recording) default to Intel Smart Sound Technology SST. Switching it (back) to Stereo Mix gets Audacity working again. It's a pain, as sometimes the upgrade kills Audacity and I have to reinstall it again.

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