Memory Integrity switched off because of driver

Anonymous
2022-09-04T02:40:57+00:00

MS Windows Home 10.0.2200 Build 2200

Windows Security showed ‘memory integrity is off’ because of ‘incompatible drivers.’ The driver is wdcsam64.sys (Driver version 1.0.7.2, WD External Storage. No other info given).

There were other incompatible drivers but I successfully uninstalled them using Powershell. Unfortunately wdcsam64.sys does not show up after the Powershell command of pnputil /enum-drivers. So I’m unable to find the oem*inf attribution. So I can’t remove it using Powershell.

I have uninstalled the WD driver in Device manager. The problem persists.

A search reveals the file in ``C:\Windows``\System32\drivers. However I’m not in the habit of just deleting drivers here for obvious reasons. Please advise if it is in fact safe to do so.

Have updated Windows. Fully up to date.

So at the moment I’m unable to remove or update this driver, and therefore cannot turn memory integrity on in Windows Security. You can see that this is a non-trivial security issue that is way disproportional to the everyday action of plugging in an external drive.

In summary:- Windows memory integrity is off.

- unable to turn it on

- cannot update driver

- cannot remove it because it doesn’t show up with the pnputil /enum-drivers command on Powershell.

- reluctant just to delete it from %system32\drivers

Any advice or suggestions appreciated. Thank you.

Windows for home | Windows 11 | Devices and drivers

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Ramesh 181.9K Reputation points Volunteer Moderator
2022-09-04T02:59:22+00:00

Hi Stephen,

Download Autoruns from the Microsoft Sysinternals site, and run it as administrator.

In the search box in Autoruns, type the driver file name "wdcsam64".

If wdcsam64.sys appears in the list, right-click and choose Delete. Image

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DaveM121 935.7K Reputation points Independent Advisor
2022-09-04T06:07:55+00:00

Hi Stephen,

I am Dave, I will help you with this.

Open Command Prompt as administrator and run this command

dism /online /get-drivers /format:table

Does that list that driver to find the oem*inf attribution

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  1. Anonymous
    2022-09-29T15:44:48+00:00

    This!! YES! Thank you! After searching online for a bit your solution finally helped me fix the issue, there was an old checkpoint (zonealarm) leftover that would not go, just got the message earlier that memory integrity could not be turned on because of oem71.inf MVP indeed :)

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  2. Anonymous
    2022-10-04T03:14:51+00:00

    my window 11 home show memory integrity off, I tried every thing and neither my driver is showing in autorun nor it is getting uninstalled from command pad

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  3. Ramesh 181.9K Reputation points Volunteer Moderator
    2022-10-04T03:21:21+00:00

    Please run the command from an admin Command Prompt/PowerShell window.

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