Windows Fax and Scan, Cannot print faxes to printer

Anonymous
2022-09-20T15:13:08+00:00

I have been facing this problem for about a week now.

Faxes are working just fine. I can send and receive faxes without problem.

I can save those faxes and then print them if needed. But the problem is that I cannot print them directly from the application as I were able to before. I see the printer being detected by the application but when I hit the print command, nothing happens.

Any help will be appreciated.

Thank you.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-09-22T17:16:06+00:00

    So I went to my Windows Update history and backed out the last update done on my computer, I believe it was installed 09/16/22 and was called: 2022-09 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5017308).
    Then this morning I had someone send me a fax. I CAN PRINT IT! I still can't print the faxes that I received prior to removing this update.

    Now I need to contact everyone that I received faxes from that I can't access and see if they can refax. Fingers crossed that this was the fix.

    Then need to figure out how to keep this update from installing again.

    Update this afternoon: I have received other faxes in today and everything is working as it should. I also received notification that Windows want to load that same update to my computer again tonight. I downloaded the Microsoft App Show or Hide Updates. I hope it keeps the update from reloading again. Hopefully they will get a fix for this update.

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  2. Anonymous
    2022-09-22T23:32:51+00:00

    I assume since deleting the last update fixed my issue tracing my registry won't do you any good. Hope you all are able to fix the update.

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  4. Anonymous
    2022-09-25T11:25:04+00:00

    Not that I have a fix, but just want to note same issue here. Fax and Scan was working ok, but now every computer at work can no longer print from Fax and Scan. Click print, no errors but nothing prints. Print to PDF results in a 0 byte file. Problem started about a week ago, All client computers are Windows 11 with one Windows Server 2022 Standard.

    The fact that other people are experiencing the same issue, in roughly the same time frame, makes me suspect a Windows Update issue.

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  5. Anonymous
    2022-09-26T04:28:00+00:00

    Aurgh..........!!!!

    The issue is back again. Even though I tried to block the update that I uninstalled, 2022-09 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5017308), using the Microsoft Show or Hide Update app it managed to reload itself on 09/22/22.

    There has got to be a way to keep it from loading on again. I can't continue dealing with this!!!!!! I am going to put a block on all updates for the next 7 days, even though I hate to do that.

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