Windows Fax and Scan, Cannot print faxes to printer

Anonymous
2022-09-20T15:13:08+00:00

I have been facing this problem for about a week now.

Faxes are working just fine. I can send and receive faxes without problem.

I can save those faxes and then print them if needed. But the problem is that I cannot print them directly from the application as I were able to before. I see the printer being detected by the application but when I hit the print command, nothing happens.

Any help will be appreciated.

Thank you.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-09-20T15:51:39+00:00

    I have the exact same issue.

    Some faxes won't print at all. Some will print the first page. And some older faxes will print all pages of the fax.
    If I try to "save as", it only lets me save as a tif and it will only save the first page. "Print to PDF" only saves the first page to a pdf file.

    This just started late last week.

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  3. Anonymous
    2022-09-20T16:39:02+00:00

    Hello NimeshDahal,

    I am Jaspreet Singh.

    What is the brand and model of the printer? Has a reinstall of the drivers been tried yet?

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  4. Anonymous
    2022-09-20T17:19:10+00:00

    Hi Jaspreet,

    Thanks for the prompt response.

    It has happened to both of my business locations at the same time, about a week ago.

    Both location use Lexmark MS823 for printer. Reinstall of drivers are not done yet. What are the chances of driver error for both locations around the same time?

    Thanks.

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  5. Anonymous
    2022-09-21T08:06:00+00:00

    I have the exact same issue.

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