Windows Fax and Scan, Cannot print faxes to printer

Anonymous
2022-09-20T15:13:08+00:00

I have been facing this problem for about a week now.

Faxes are working just fine. I can send and receive faxes without problem.

I can save those faxes and then print them if needed. But the problem is that I cannot print them directly from the application as I were able to before. I see the printer being detected by the application but when I hit the print command, nothing happens.

Any help will be appreciated.

Thank you.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-10-05T16:06:53+00:00

    Any new news on this problem?

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  2. Anonymous
    2022-09-26T21:23:15+00:00

    Yes that worked for me too.

    Thank you.

    If my block of that update doesn't hold at least I have this option to fall back on!

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  3. Anonymous
    2022-09-26T18:15:09+00:00

    Yep that is a good solution. Thanks for sharing 👍

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  5. Anonymous
    2022-09-26T15:44:45+00:00

    Of course I am having the same issue as everyone else. I have a temporary workaround until Microsoft fixes this issue.

    Windows Fax and scan stores the incoming faxes in the following location listed below.

    C:\ProgramData\Microsoft\Windows NT\MSFax\Inbox

    Once you go to the location you can see all the faxes there and print them, or convert them to a pdf if you have adobe pdf printer installed.

    To view the folder you must follow the directions below first. Once you follow the permissions instructions, you can make a shortcut on the desktop to make it easy to get to in the future.

    Go to windows explorer go click on the C drive, click on program data, then microsoft, then windows NT, then msfax (then you have to grant permission to view folder), then you see all the folders the fax program uses, then click on Inbox (then you have to grant permission to view the folder). Now you can view all your faxes!!!! then you can print them or use a pdf program to convert them.

    what you can do is create a shortcut on your desktop so it is easy to get to this location until the fix is done.

    Right click on the desktop and select new, then shortcut. insert

    C:\ProgramData\Microsoft\Windows NT\MSFax\Inbox

    in the "type the location of the item"

    then label the shortcut to What you want ie. Incoming Faxes.

    you can change the icon if you like.

    If this doesn't work then you have to follow the instructions at the top to allow permissions to the folders first. Once you allow the permissions follow making the shortcut again and it will work.

    Use this work around until Microsoft fixes this problem.

    Hope this helps everyone

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    10+ people found this answer helpful.
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