I am guessing they just use a multifunctional fax machine.
Windows Fax and Scan, Cannot print faxes to printer
I have been facing this problem for about a week now.
Faxes are working just fine. I can send and receive faxes without problem.
I can save those faxes and then print them if needed. But the problem is that I cannot print them directly from the application as I were able to before. I see the printer being detected by the application but when I hit the print command, nothing happens.
Any help will be appreciated.
Thank you.
Windows for home | Windows 11 | Devices and drivers
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66 answers
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Anonymous
2022-11-26T23:03:20+00:00 -
Anonymous
2022-11-26T17:59:29+00:00 Thanks for your response. I have no idea what MFC is, but we are an even smaller business than you. I am the only person in the office and do all the back office work for my husband's business.
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Anonymous
2022-11-26T17:54:53+00:00 Interesting. I checked this yesterday when I was having the issue and everything was set up correctly so that frustrated me as to why I was having this problem. This morning after reading your response I checked it again and very strangely the send/receive fax options were unchecked. I checked them, applied and the faxes are being sent. I know that yesterday those boxes were check. All very strange. But thank you. If I have this happen again, guess I will uncheck the boxes and recheck and see if that fixes it.
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Anonymous
2022-11-26T02:01:38+00:00 In the end I stopped using fax and scan, cannot wait for Microsoft to fix this. Now just use our existing networked MFC in the office, users send faxes by the MFC Fax Driver software, faxes received get delivered to a folder on a Network Drive. Receptionist checks the network folder periodically throughout the day for new faxes, we don't print them out to save paper. We are only a small business so this works ok. The End.
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Anonymous
2022-11-26T01:17:32+00:00 So along with the printing issues today I am not able to send faxes. It opens up the window to put the fax information for sending and when I click send it doesn't go to the screen where you hearing the dialing and see it connecting. Nothing happens. I went to my fax out box and the fax is sitting there saying fatal error and that it is retrying. But now the history shows multiple fatal errors and has never once gone to the screen that showing it's attempt to dial. I don't know if this is a new development to our current problem or something new. I'm hoping that the fax will do better on Monday. Geesh! As on 11/23/22 I was still receiving faxes, I hope that doesn't become an issue also!