When will the Intel Generation 11 CPU hold on the Install of 22H2 be resolved?

Anonymous
2022-09-24T17:52:02+00:00

I have 2 computers with the Intel 11th Generation CPU and both are in hold for installation to Windows 11 22H2. Apparently there is a driver issue with the CPU that conflicts with 22H2 and Microsoft has decided to not install until the issue is resolved. After an extensive search on the internet, I can find no information on this, certainly not on the Microsoft site and also not on the Intel site.

Does anyone have any information on this? Your replies are certainly welcome.

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2022-09-30T00:19:26+00:00

I am happy to help RC.

Let me know if I can help further. I'll stay subscribed to this thread in case you need anything else, until the system locks it in a few months.

Also if any particular post provided the solution, please mark it as Answer or Helpful to help others who find this thread.

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  1. Anonymous
    2022-09-24T20:33:37+00:00

    I should mention that which CPUs are in the two computers..

    An Inspiron 3891 --- i5-11400

    An Acer Nitro 5 --- i5-11400H

    And both computers pass the Health test 100%

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  2. Anonymous
    2022-09-24T20:29:19+00:00

    Below I have added two Partial Screenshots that explain the problem. The first is the message I get when trying to update. The second is a part of the page I get when I click on "Learn More". Finally, I am referred to KB 5006965, which is too large for a screenshot, so I refer you to that.

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  3. Anonymous
    2022-09-24T20:03:37+00:00

    Of my three systems, the 11th Gen system is the only one that has been offered and upgraded. It was done right at the time of the initial release, so something may have changed since then.

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  4. Anonymous
    2022-09-24T19:00:34+00:00

    Hi RC. I'm Greg, 10 years awarded Windows MVP, here to help you.

    What is telling you this is gated if you can't find confirmation? Have you run the PC Health Check which developers tell us is the final word on compatibility? https://www.microsoft.com/en-us/windows/windows...

    This is what I find that might be helpful on this:

    https://arstechnica.com/gadgets/2022/06/microso...

    https://thewincentral.com/windows-11-version-22...

    https://www.neowin.net/news/intel-ends-10th-gen...

    https://www.dell.com/support/kbdoc/en-mk/000188...

    If this is not exactly what you need, please explain a bit more so I can help you better. Otherwise feel free to ask back questions and keep me posted on your progress as I will be here to help until this is resolved.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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