Hello Lenka,
I've tried both methods you have told me, though whenever a desktop app or external app (such as Discord or Audacity) uses my microphone, it seems all application audio gets suppressed still, no matter if it is set to "Do nothing".
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Hi,
Whenever an application is using my microphone, all the audio that plays gets suppressed and muffled and nearly quiet, there was an option to disable this before, but I just don't know how to disable it.
Disabling the options such as Audio Enhancements will make it normal for around 2 seconds before it becomes muffled again.
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Hello Lenka,
I've tried both methods you have told me, though whenever a desktop app or external app (such as Discord or Audacity) uses my microphone, it seems all application audio gets suppressed still, no matter if it is set to "Do nothing".
Hello Jake Leol,
How is your problem? Please let me know if there is any progress.
Best Regards,
Lenka | Microsoft Community Support Specialist
It would appear your solution did not solve the issue. I also have the same problem.
Do you have any further suggestions? Because at the moment I have a laptop that is more useful as a door stop if I can't get the microphone to pick up my son's guitar playing during his online lessons.
Please advise.
I wrestled long and hard with this on a new Acer laptop. Tried all sorts of suggestions at driver level or in Zoom. In the end it was an app probably under Acer control: Realtek Audio Console. All speakers must have 'speakers noise cancellation' switched off, and all microphones have 'AI noise reduction' switched off.
It will be a different app name in other laptop makes, for example I saw a post where a Dell Inspiron needed MaxxAudio Pro to be tweaked in the same way.
They should not have set the music cancellation default to 'on' and then made it so hard to find, with neither Windows nor apps like Zoom giving any clue where to find it.
Still no solutions from Microsoft on this very annoying problem.