Windows 11 22H2 getting stuck

Anonymous

Hi, i'm a windows insider, currently running this build

Edition Windows 11 Pro

Version 21H2

Installed on ‎9/‎25/‎2021

OS build 22000.1042

Experience Windows Feature Experience Pack 1000.22000.1042.0

I have been trying to install the new updated 22H2 from long time ago without luck, the updated is downloaded and the installation process run fine untild the reboot after reboot of the PC the update process run and reboot the computer again... in this last reboot the process bar get stuck and I need to force the shutdown... happen twice and after that windows start the rollback process of the update.

I ran the SetupDialog util and this is the result:

Matching Profile found: FindRollbackFailure - 3A43C9B5-05B3-4F7C-A955-88F991BB5A48SetupDiag version: 1.6.2107.27002System Information:Machine Name = CAST-XPSManufacturer = Dell Inc.Model = XPS 15 7590HostOSArchitecture = 1033FirmwareType = UEFIBiosReleaseDate = 20220705000000.000000+000BiosVendor = 1.18.0BiosVersion = 1.18.0HostOSVersion =HostOSBuildString = 22000.1.amd64fre.co_release.210604-1628TargetOSBuildString = 10.0.22621.382 (ni_release_svc_prod1.220804-1759)HostOSLanguageId =HostOSEdition = ProfessionalRegisteredAV = Windows DefenderFilterDrivers = FileInfoUpgradeStartTime = 8/23/2022 10:08:03 AMUpgradeEndTime = 8/23/2022 11:16:02 AMUpgradeElapsedTime = 01:07:59CV = iAjJSvcCaE+CqBrsReportId = A7EC7FC5-F6FC-4096-81C4-2815AC97858A

Error: SetupDiag reports rollback failure found.Last Phase = Safe OSLast Operation = Close log filesError = 0xC1900101-0x30017LogEntry:

Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.

Last Setup Phase:Phase Name: Safe OSPhase Started: 8/23/2022 11:15:41 AMPhase Ended: 8/23/2022 11:16:01 AMPhase Time Delta: 00:00:20Completed Successfully? True

Last Setup Operation:Operation Name: Close log filesOperation Started: 8/23/2022 11:16:01 AMOperation Ended: 8/23/2022 11:16:01 AMOperation Time Delta: 0:00:00:00.0000000Completed Successfully? True

Matching Profile found: FindRollbackFailure - 3A43C9B5-05B3-4F7C-A955-88F991BB5A48SetupDiag version: 1.6.2107.27002System Information:Machine Name = CAST-XPSManufacturer = Dell Inc.Model = XPS 15 7590HostOSArchitecture = 1033FirmwareType = UEFIBiosReleaseDate = 20220705000000.000000+000BiosVendor = 1.18.0BiosVersion = 1.18.0HostOSVersion =HostOSBuildString = 22000.1.amd64fre.co_release.210604-1628TargetOSBuildString = 10.0.22621.521 (ni_release_svc_prod1.220908-2241)HostOSLanguageId =HostOSEdition = ProfessionalRegisteredAV = Windows DefenderFilterDrivers = FileInfoUpgradeStartTime = 9/21/2022 6:49:46 PMUpgradeEndTime = 9/21/2022 7:47:51 PMUpgradeElapsedTime = 00:58:05CV = P8rdovW+4U+yv50zReportId = 153D27A4-BB23-45BE-BA14-D678F889E69C

Error: SetupDiag reports rollback failure found.Last Phase = Safe OSLast Operation = Close log filesError = 0xC1900101-0x30017LogEntry:

Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.

Last Setup Phase:Phase Name: Safe OSPhase Started: 9/21/2022 7:47:31 PMPhase Ended: 9/21/2022 7:47:51 PMPhase Time Delta: 00:00:20Completed Successfully? True

Last Setup Operation:Operation Name: Close log filesOperation Started: 9/21/2022 7:47:51 PMOperation Ended: 9/21/2022 7:47:51 PMOperation Time Delta: 0:00:00:00.0000000Completed Successfully? True

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49 answers

Anonymous

2023-01-28T22:37:02+00:00

Unfortunately, no change for me after applying the UEFI update and all the latest driver updates from Lenovo.
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Anonymous

2023-02-15T00:26:49+00:00

solved for me.

just have to be patient. let it finish installing.

idk about you guys, but im using a basic HDD. it makes the system a potato, especially in 2022/23. perhaps that is why it feels like it is hanging up.
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Anonymous

2023-03-09T01:13:36+00:00

Hi @jessek84

Yours is a performance related issue.

I suspect everyone else is using an NVMe SSD. The BSoD everyone is getting is happening is because Secure Boot and VT-d enabled results in Kernel DMA Protection being enabled, and a driver in the device path chain to the NVMe SSD isn't loading or loading correctly because it either doesn't support DMA Remapping Policy or crashes because it says it does when it doesn't.

The additional problem is that this requires a live debug session with the affected device as a memory dump cannot happen because the storage driver isn't loading :-(
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Anonymous

2023-03-09T21:52:37+00:00

I have exactly the same problem with my Lenovo ThinkPad P73. About once a month or so, the update downloads and every time it freezes after a reboot. It reboots and tries to redo the install and the same thing happens. After two attempts it backs out the update and I'm back where I started. This has happened maybe five times by now. All Microsoft and Lenovo updates have been installed.
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