Autopilot.dll WIL error

Anonymous
2022-08-24T15:35:23+00:00

So this issue has been going on for almost a month now,event viewer is showing tons of these errors,i have 3 windows 10 installations and in each the error is there.Even tried to do a clean install on my main pc today to see if it would go away but to no effect.

This is the error:

Autopilot.dll WIL error was reported.

HRESULT: 0x80070491

File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 178

Message: NULL

I searched a bit trough the comunity and found out that there are tons of people having the exact same problem.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-14T20:16:03+00:00

    Autopilot.dll WIL error was reported.

    HRESULT: 0x80070491

    File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 128

    Message: NULL

    Same one, hundreds of times per day. I've run SFC, DISM, i deleted autopilot.dll and reinstalled it with a fresh one. I registered the fresh one. I remounted the image. Ive done everything I can possibly think of besides registry edits.

    If anyone knows which registry edit to make or where to begin looking please update. Thanks for everyone who has tried to solve this so far, hopefully a solution is found soon because this is getting ridiculous.

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  2. Anonymous
    2022-12-17T06:11:44+00:00

    this

    Windows Autopilot known issues | Microsoft Learn

    mentions

    0x80070490

    but not

    0x80070491

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  3. Anonymous
    2022-12-15T17:12:31+00:00

    This error was occurring frequently on my laptop. After some investigation, I have found that this event error seems to no longer occur if you set the "Retail Demo" service to "Manual" from "Disabled" and disable the "Work Folders" service.

    I wonder if this would work for others as well.

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  4. Anonymous
    2022-10-28T11:39:02+00:00

    How did you do that ? You do not have to delete your account, just login from previous account and then remove this NEW ONE ACCOUNT which we have been told to create by THIS AWESOME SUPPORT.

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  5. Anonymous
    2022-10-25T18:00:09+00:00

    While some people doubt that this error could cause things to crash, other software will sometimes encounter a significant performance lag when this error occurs. When that happens, the software sometimes crashes.

    So, not every time the error occurs, but often enough that it's annoying and at the very same time that the error occurs.

    (To be clear, in my case, the error is on line 128, not 178 or any others.)

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