Can't Find--How do I delete: usb2ser.sys & wdcsam64_prewin8.sys

Anonymous
2022-08-04T18:50:15+00:00

I got an error message saying that I can't turn on Memory Integrity due to the following drivers:

usb2ser.sys & wdcsam64_prewin8.sys

I can't find these files anywhere in this laptop.

Please Help.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-12-03T05:02:26+00:00

    It is supposed to be in the System 32 folder.

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  2. Anonymous
    2022-12-03T19:49:58+00:00

    I am THE administrator on my pc. When I sought to perform the prescribed actions, a popup informed me that I would need permission from SYSTEM to complete.

    What gives?

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  3. Anonymous
    2022-12-03T19:54:51+00:00

    Hey Dave,

    I am THE administrator on my pc. yet when I seek to perform the prescribed actions, a popup informs me that I would need permission from SYSTEM to complete the changes.

    What gives?

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  4. Anonymous
    2023-01-05T16:55:05+00:00

    I can't find this usb2ser.sys anywhere although it is listed on my computer as an incompatible driver. It's media tek, with a published name as oem34.inf. This is a huge problem for me. Can you help? Thank you so much.....Diann

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  5. Ramesh 181.8K Reputation points Volunteer Moderator
    2023-01-05T16:58:07+00:00

    Diann,

    Please post a screenshot of the incompatible drivers page.

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