Can't Find--How do I delete: usb2ser.sys & wdcsam64_prewin8.sys

Anonymous
2022-08-04T18:50:15+00:00

I got an error message saying that I can't turn on Memory Integrity due to the following drivers:

usb2ser.sys & wdcsam64_prewin8.sys

I can't find these files anywhere in this laptop.

Please Help.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-09-08T23:51:17+00:00

    THIS WORKED GREAT TO FIND IT BUT THE COMPUTER WON'T LET ME DELETE IT

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  2. Anonymous
    2022-09-09T00:10:29+00:00

    You wrote the files will not delete. May I please ask you to clarify: (?)

    as in from device manager, so it does not load

    as in the sub-directory, where the file names are shown

    This is getting above my pay grade. I ~think systems allow un-used files to stick around without loading.

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  3. Anonymous
    2022-09-09T01:31:48+00:00

    I can find the file and need to delete it, but the system won't let me, and I am the administrator

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  4. Anonymous
    2022-09-11T22:03:29+00:00

    My wdcsam64_prewin8.sys is in System32\filerepository but it won't let me change the name unless I have administrator permissions.

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  5. Anonymous
    2022-09-12T02:59:26+00:00

    I have exactly the same problem. I can't delete or rename the file wdcsam64_prewin8.sys

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