Can't Find--How do I delete: usb2ser.sys & wdcsam64_prewin8.sys

Anonymous
2022-08-04T18:50:15+00:00

I got an error message saying that I can't turn on Memory Integrity due to the following drivers:

usb2ser.sys & wdcsam64_prewin8.sys

I can't find these files anywhere in this laptop.

Please Help.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-10-14T00:02:45+00:00

    I tried this but when I searched for the drivers nothing came up. Help appreciated

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  2. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2022-10-12T13:20:26+00:00

    To take Ownership of the file and folder, visit the below site

    Add Take Ownership to Context Menu in Windows 11 Tutorial | Windows 11 Forum (elevenforum.com)

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  3. Anonymous
    2022-10-12T12:53:15+00:00

    [Sorry, I've added additional developments in chronological order below... I'm not sure if that is etiquette?... but some of the questions have become moot and the riddle is still there... scroll down.]

    I found three instances of usb2ser.sys -- none where you expected them. Do I rename all three of them?

    They are in:

    "C:\ProgramData\LMSA\drivers\MTK\x64\usb2ser.sys"

    "C:\ProgramData\LMSA\drivers\MTK\x86\usb2ser.sys"

    "C:\Windows\System32\DriverStore\FileRepository\cdc-acm.inf_amd64_53a164dc20d3fb67\x64\usb2ser.sys"

    Can someone please advise? Thanks!

    [p.s. added] How do I get 'permission'? Try again didn't do it...

    Image

    I guess this is the better screenshot: which led to User Account Control and File Operation authorization, then the screen above

    Image

    [ADDED]

    So, maybe via a Windows Update?? the files have been changed to OLD -- at least two of the three. Maybe the File Access Denied error was a false negative - but I only tried to rename one file and two were renamed???. At any rate, search shows two are renamed. BUT STILL CANNOT FIX CORE ISOLATION due to usb2ser.sys :( Cannot rename the version in FileRepository. Rebooted once - didn't change anything.

    Goal is to fix the error "unable to switch on Core Isolation".

    Glad for any advice!

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  4. Anonymous
    2022-09-12T03:09:16+00:00

    I changed the permissions and still could not delete it or modify the driver name. Western Digital says they know of nothing to fix this.

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  5. Anonymous
    2022-09-12T02:59:26+00:00

    I have exactly the same problem. I can't delete or rename the file wdcsam64_prewin8.sys

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