Can't Find--How do I delete: usb2ser.sys & wdcsam64_prewin8.sys

Anonymous
2022-08-04T18:50:15+00:00

I got an error message saying that I can't turn on Memory Integrity due to the following drivers:

usb2ser.sys & wdcsam64_prewin8.sys

I can't find these files anywhere in this laptop.

Please Help.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

59 answers

Sort by: Newest
  1. Anonymous
    2023-01-26T18:25:14+00:00

    It won't let me change the name - even in safe mode and I even changed the Owner of the file and I still get denied permission to add the .old at the end of the file name.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-01-24T14:55:01+00:00

    C:\Windows\System32\DriverStore\FileRepository Find it here

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-01-24T14:54:19+00:00

    I agree that it is strange - just searched again - nothing...

    C:\Windows\System32\DriverStore\FileRepository Here is where you will find it

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-01-13T09:56:23+00:00

    My usb2ser.sys at there: C:\Windows\System32\DriverStore\FileRepository\cdc-acm.inf_amd64_7c173df05350bded\x64

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-01-07T07:19:09+00:00

    I agree. Took me 6 hours yesterday, but I found this youtube below that saved the day.

    https://www.youtube.com/watch?v=5_IBEGLRdLI Thanks and good luck.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments