Can't Find--How do I delete: usb2ser.sys & wdcsam64_prewin8.sys

Anonymous

I got an error message saying that I can't turn on Memory Integrity due to the following drivers:

usb2ser.sys & wdcsam64_prewin8.sys

I can't find these files anywhere in this laptop.

Please Help.

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DaveM121 933.9K Reputation points Independent Advisor

2022-08-04T19:34:36+00:00

Hi MarkPacana

Okay, try searching you C drive in File Explorer for those drivers.
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Anonymous

2022-08-04T19:31:47+00:00

Neither of those files were found on that page.
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DaveM121 933.9K Reputation points Independent Advisor

2022-08-04T19:24:37+00:00

Hi MarkPacana

I am Dave, I will help you with this,

usb2ser.sys is an old MediaTek USB driver.

wdcsam64_prewin8.sys is a driver associated to a Western Digital driver

Open File Explorer, then navigate to C:\Windows\System32

Search for usb2ser.sys

Then right click the version of that driver that was found in the Drivers folder and select Rename, and rename that file to usb2ser.sys.old

Then do the same for the other driver, by searching for it and adding .old to the file name

Then restart your PC and that will stop those drivers loading
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