Can't Find--How do I delete: usb2ser.sys & wdcsam64_prewin8.sys

Anonymous
2022-08-04T18:50:15+00:00

I got an error message saying that I can't turn on Memory Integrity due to the following drivers:

usb2ser.sys & wdcsam64_prewin8.sys

I can't find these files anywhere in this laptop.

Please Help.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-08-04T20:03:20+00:00

    Thanks for the inspiration where to look. I would like to add one more step which helped me to easily find the relevant driver / entry between all other entries in the Device Manager.

    I took for the mentioned screen ("incompatible drivers") the "driver published name", which was oem16.inf and oem35.inf in my case.

    Then I sorted the Device Manager (after activating the hidden entries) by driver name (option in the View section). As this list is alphabetically sorted you should be able to find those two drivers directly. Then do as Dave described a right click and deinstall it.

    Hope this helps.

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  2. Anonymous
    2023-01-06T10:27:02+00:00

    I'm repeating.... thanks

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  3. Anonymous
    2022-10-14T00:02:45+00:00

    I tried this but when I searched for the drivers nothing came up. Help appreciated

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  4. DaveM121 933.9K Reputation points Independent Advisor
    2022-08-04T19:34:36+00:00

    Hi MarkPacana

    Okay, try searching you C drive in File Explorer for those drivers.

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