Can't Find--How do I delete: usb2ser.sys & wdcsam64_prewin8.sys

Anonymous
2022-08-04T18:50:15+00:00

I got an error message saying that I can't turn on Memory Integrity due to the following drivers:

usb2ser.sys & wdcsam64_prewin8.sys

I can't find these files anywhere in this laptop.

Please Help.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-09-12T03:09:16+00:00

    I changed the permissions and still could not delete it or modify the driver name. Western Digital says they know of nothing to fix this.

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  2. Anonymous
    2022-09-09T01:31:48+00:00

    I can find the file and need to delete it, but the system won't let me, and I am the administrator

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  3. Anonymous
    2022-08-04T19:50:42+00:00

    I searched my entire computer - no such files were found.

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  4. Anonymous
    2022-08-04T19:59:39+00:00

    I agree that it is strange - just searched again - nothing...

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  5. Anonymous
    2022-08-04T19:31:47+00:00

    Neither of those files were found on that page.

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