This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Windows security recommended that I take an action this morning. It highlighted that memory integrity is off. I went to settings and tried to activate memory integrity. It did not work due to an incompatible driver. The incompatibel driver is ftdibus.sys FTDI oem363.inf. 2.12.0.0.
Based on an internet search it could be a driver related to my wacom intuos tablet (which I rarely use). But I am not even sure.
I do not know what steps to take to update this driver?
I went under device manager, but it seems that all drivers are uptodate.
My windows 11 system is uptodate. I have also done the updated based on HP support assistant.
==========
Solved. See solutions on pages 2& 3 (my own posts)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I sent an email to the FTDI support in the UK, pointing to this thread. I will let you know if I receive a reply.
I have received the reply from FTDI support. They were quick! They sent some instructions.
I followed them and it worked fine for my issue.
Thank you for the solution! The new driver are here to find: https://ftdichip.com/drivers/ .
For windows you must download the installer for VCP and 2XX.
This link leads to a blank page for me. Is there another way to get the required uninstaller file?
I can't move ftdibus.sys because I get an error saying I "need permission from the SYSTEM". How do I get permission without compromising my system safety?
