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Windows security recommended that I take an action this morning. It highlighted that memory integrity is off. I went to settings and tried to activate memory integrity. It did not work due to an incompatible driver. The incompatibel driver is ftdibus.sys FTDI oem363.inf. 2.12.0.0.
Based on an internet search it could be a driver related to my wacom intuos tablet (which I rarely use). But I am not even sure.
I do not know what steps to take to update this driver?
I went under device manager, but it seems that all drivers are uptodate.
My windows 11 system is uptodate. I have also done the updated based on HP support assistant.
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Solved. See solutions on pages 2& 3 (my own posts)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I sent an email to the FTDI support in the UK, pointing to this thread. I will let you know if I receive a reply.
I have received the reply from FTDI support. They were quick! They sent some instructions.
I followed them and it worked fine for my issue.
Same boat, I use a Wacom Intuos Tablet for independent art, and my system wouldn't let me turned on Memory Integrity due to FDTI oem21.inf. Were you able find a resolution?
Thank you so much. This worked for me.
I sent an email to the FTDI support in the UK, pointing to this thread. I will let you know if I receive a reply.
Maybe a few things might help. The oem designation on an .inf file is just its Windows assigned name. If you want to know who supplied it or what type of devices it controls, check the file in notepad and the .inf should be listed in the Windows\INF section of File Explorer. There are warnings about what you can share publicly, so be aware of those.
If you want to know if a particular .inf file is for your specific device, you can use the Device Manager, Details tab and in the drop-down menu box, select inf name.
Memory Integrity is new to me but if you look at the Windows Security - Device security, do you see a Core Integrity section? If so, are you allowed to turn Memory Integrity off? I am not suggesting you do that, but the driver you are checking appears to be a serial type driver for certain types of devices. You should be able to update it.
The way to change or uninstall the driver is to do it from the Device Manager and select the device and then uninstall and check the box to uninstall all drivers. If you want to upgrade the driver, try that.
Autoruns is fine but unchecking the box just moves the start-up entry, so the driver does not start. If you delete the entry in Autoruns, it will remove it from the registry. As far as I know, it does not physically remove the driver.
