windows mail app displays html code in emails

Anonymous
2022-07-19T00:19:50+00:00

I am running windows 11. When using the windows mail and agenda app some emails appear in their html format. This is an example:

<!-- end of setup -->

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">

<html>

  <head>

    <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=0" />

    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />

    <style type="text/css">

      ReadMsgBody{ width: 100%;}

      .ExternalClass {width: 100%;}

      .ExternalClass, .ExternalClass p, .ExternalClass span, .ExternalClass font, .ExternalClass td, .ExternalClass div {line-height: 100%;}

      body {-webkit-text-size-adjust:100%; -ms-text-size-adjust:100%;margin:0 !important;}

      p { margin: 1em 0;}

      table td { border-collapse: collapse;}

      img {outline:0;}

      a img {border:none;}

      @-ms-viewport{ width: device-width;}

    </style>

     <style type="text/css">

        html,

        body {

            margin: 0 auto !important;

            padding: 0 !important;

            height: 100% !important;

            width: 100% !important;

        }

        * {

            -ms-text-size-adjust: 100%;

            -webkit-text-size-adjust: 100%;

        }

        div[style*="margin: 16px 0"] {

            margin: 0 !important;

        }

        table,

        th {

            mso-table-lspace: 0pt !important;

            mso-table-rspace: 0pt !important;

            font-weight: normal;

        }

        table {

            border-spacing: 0 !important;

            border-collapse: collapse !important;

            table-layout: fixed !important;

        }

        table table table {

            table-layout: auto;

        }

        a {

            text-decoration: none;

        }

        img {

            -ms-interpolation-mode:bicubic;

        }

        *[x-apple-data-detectors],

        .unstyle-auto-detected-links *,

        .aBn {

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-03-09T12:13:54+00:00

    Hi Denzil.

    Thishas been going on for over 8 months now with no resolution in sight. Looks like Microsoft more interetsted in Windows 12 for 2024 than older versions. I can't upgarde to Windows 11 either and my laptop barely 6 years old!!

    Trying my 6th attempt to get a reply from Microsoft support!!

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  2. Anonymous
    2023-02-19T14:05:12+00:00

    Yes Christopher and Paul . I had to read your posts in the AOL web browser!!

    Can't believe what Support are saying on Twitter first time they know about this. Do they not communicate with each other? Perhaps you could reply to them on Twitter as I'm not on it with my support references below if that helps.

    I've 5 support reference numbers from June 22 to January 23!! 1039856203, 1044148605, 1045297142, 1046520318 and 1048882834.

    Plenty to see when you do a Google search

    https://www.google.co.uk/search?q=aol+emails+showing+html+coding&source=hp&ei=ESryY4jnOoqWgQbet7nIAg&iflsig=AK50M_UAAAAAY_I4IWd_1v9ILSBLfeWGwcAOMc-CKMAr&ved=0ahUKEwjIs8KT3qH9AhUKS8AKHd5bDikQ4dUDCAo&uact=5&oq=aol+emails+showing+html+coding&gs_lcp=Cgdnd3Mtd2l6EAMyBQghEKABOgsIABCABBCxAxCDAToICAAQgAQQsQM6CwguEIAEELEDEIMBOggIABCxAxCDAToFCAAQgAQ6BwguEIAEEAo6CwguEIAEEMcBENEDOgkIABAWEB4Q8QQ6BggAEBYQHjoICAAQFhAeEA86BQgAEIYDOgsIIRAWEB4Q8QQQHToHCCEQoAEQCjoICCEQFhAeEB1QAFjISWCvUGgAcAB4AIABzgGIAf4XkgEHMTguMTEuMZgBAKABAQ&sclient=gws-wiz

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  3. Anonymous
    2023-01-03T00:33:22+00:00

    This has been happening to me NON-STOP for the past 6-8 months and I can't seem to figure out how to fix it, or whom to talk to regarding this issue. It seems simple enough as a formatting issue.

    This is Ridiculous.

    If someone can contact the person in charge of the Feedback HUb, that would be awesome.

    If someone that knows how to find the FEEDBACK HUB, can you put the link here? So we may all complain about this enough for the developers/millions of software engineers employed and contracted by MS out there to get this fixed?

    @bluecatangel rosa

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  4. Anonymous
    2023-01-29T21:15:54+00:00

    Hi -

    I've been experiencing this same problem over a year now. Not all, but some incoming emails appear in the HTML code. Is there anything I can do to correct this? I'm using Microsoft Mail.

    Thank you for any input.

    Denise

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  5. Anonymous
    2022-12-15T16:43:14+00:00

    I have had the same problems for at least 6-8 months, and like others cannot upgrade to Windows 11. Really a pain and seems easy enough to get addressed.

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