Canon Printer not responding after windows 11 update. Other Windows 10 PC has no problem printing to same printer

Anonymous
2022-07-05T22:15:31+00:00

Sometime after updating to Win 11 my Canon printer does not respond to my print request. I tried printing from another Windows 10 PC and the printer is still responding to it. So there is no issue with the printer as the message would indicate. What needs to be done to get my printer to print from my windows 11 updated HP PC.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-11-21T20:14:13+00:00

    The Canon printer works GREAT - Windows 11 DOES NOT

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  2. Anonymous
    2024-11-16T11:00:09+00:00

    this issue is 100% a windows problem, under linux and other os it works fine still as all other cannon printers do

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  3. Anonymous
    2024-02-29T19:33:51+00:00

    This printer was working great when first installed. Then I clicked on an app that I did not need because the printer stopped working then.

    I just want the printer that is installed to be recognized as it was before.

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  4. Anonymous
    2024-01-16T17:34:03+00:00

    I have the Canon MG6820 and I've downloaded the most recent driver. The printer acts as though it is printing. It takes in the paper, the print head moves back and forth, but when the paper comes out nothing is printed on it.

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  5. Anonymous
    2023-12-08T12:57:33+00:00

    FIXED!!

    I had this issue with a Canon MG5420 printer. It was already a shared network printer at home used by a couple of Windows 10 machines. My new computer with Windows 11 could not work with the printer. It would give me some sort of "driver failed" type error. I tried everything i could find online, including editing my registry settings. None of that helped.

    Solution that worked for me:

    I went back to the Canon website and downloaded the Windows 10 driver https://www.usa.canon.com/support/p/pixma-mg5420#idReference%3Dsoftware-drivers (MG5400 series MP Drivers Ver. 1.01 (Windows 10/10 x64/8.1/8.1 x64/8/8 x64/7/7 x64/Vista/Vista64/XP)). The printer immediately worked!

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