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Sometime after updating to Win 11 my Canon printer does not respond to my print request. I tried printing from another Windows 10 PC and the printer is still responding to it. So there is no issue with the printer as the message would indicate. What needs to be done to get my printer to print from my windows 11 updated HP PC.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
After more than my fair share of Scotch tonight, I have concluded the following - this fiasco is by Canon design - intentional deprication of legacy devices / software in order to increase sales of current products. And that, boys and girls, is doomed to fail. The net-net is lost confidence in the brand, and further erosion in market share.
Just my 2CW.
I think I just got it sorted out. Windows Update found ZERO drivers. I tried using the drivers supplied on the now 10-year old Canon installation disk, and I'm up and running again. The challenge now is to share it with my laptop over wifi like it once worked so well for years. Bottom line, Canon's current drivers are not designed to work as they once did. Something major has changed over the years, and for the worse in terms of system compatibility.
Steps 1 thru 6 done.
Step 7- I get no audible confirmation. That's a non-issue, because there is no audio device attached (speakers or headphones).
Step 8 - Windows Updates completed, but no selection is presented to view optional updates.
Without a driver installed, of course no printer appears in Device Manager under "Printers," nor does a Canon USB controller appear. Naturally, Devices and Printers shows no printer. Could it be that my system is not detecting the printer via the USB connection?
I changed USB ports. D530/560 appears in Device Manager under "Other Devices." Clicked on that device and searched for driver using Windows Update link. "No driver available. Please use the manufacturer's disk".
My system - Win 10 Home desktop PC using Canon Image Class D530 Laser MF (USB only) printer - FOR YEARS!
It's worth noting that this setup worked flawlessly until a clean Win 10 install on a new SSD. I fought ugly battles to finally get printing to work on my desktop PC, but only after installing Canon drivers. However, I was no longer able to print from my remote laptop. That was one year ago, and nothing has improved. Unfortunately, your very thorough solution process doen't work on my system.
What now?
It really works! Thank you so much! I tried many times but the printer problem still exist. Finally my printer problem solved after I struggle for almost 6 months.
This is very helpful. I use Canon MX397. This proposed solution is working well.
