My laptop shutting down when opening game

The GPU stress test causing shutdown points to the display adapter or driver.

What is the make and full model number of the laptop?

Does it have dual or switchable graphics? What is the GPU make and model and the installed Display driver version and date?

I gave you steps to test various display drivers including some things to try with them. Did you do all of those? They are here:

The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:

First make sure you have updated the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

If necessary first remove the old driver using DDU https://www.wagnardsoft.com/content/ddu-guide-t... (not necessary with Microsoft Basic driver which is a placeholder if nothing else is available) and/or installing in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

Adjust the screen resolution until it fits and looks best at Settings > System > Display.

Check for a monitor driver by expediting Windows Updates (including Optional Updates) in Settings > Update & Security > Windows Update > Check for Updates to install all Updates until no more are offered.

Please report back answers for questions I asked and result of trying each of these steps again.

Yes, I finish all the hardware tests.

CPU and ram are passed in stressing test.

When I do GPU stressing, it shut down again suddenly similar to when I opened a game.

Yes besides epic games launcher, Roblox, and Valley Benchmark causes hard shut down too.

Did you do all the hardware tests including stress tests? Is there anything else at all that causes the hard shutdown besides opening Epics Launcher games?

If so I would get in touch with Epics games Support here as it appears to get their help for this: https://www.epicgames.com/help/en-US/

I would also post this in their forums to get help from Epic enthusiasts:

https://forums.epicgames.com/

Keep me posted on your progress as I will be here to help until the case is resolved.

Yes, I completed it except for installing gold standard Clean Install, because my laptop is formatted already, the steps in the instruction are almost the same but I didn't delete the system recovery.

And yes I finish the hardware test as I mentioned during the GPU stressing my laptop using the Valley benchmark, it shut down again suddenly similar to when I opened a game.

I did the steps repair install and got the same result.

Thank you for your help. I appreciate it.

Did you complete every steps of the dozens I have given you, including the hardware tests?

How about the Repair Install which reinstalls Windows while saving your files and apps in place, brings it up to the latest version by the most stable method, takes about an hour and resolves most problems: https://www.tomshardware.com/how-to/fix-windows... ?

If nothing has worked then look over the steps I gave for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki.... Read over it first, take notes, ask back any questions so you're prepared.

To create bootable Windows 10 Installation Media (on another PC if necessary) install Media Creation tool and follow the steps toward the bottom of the download page here in the section "Using the tool to create installation media:"

https://www.microsoft.com/en-US/software-downlo...

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key for your PC maker given in this chart: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

Choose the boot device as a UEFI device if offered, then on second screen choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, select the Unallocated Space, click Next to let it create and format the needed partitions and start install - this makes it foolproof.

There is a step to rescue your files first using the booted media if you don't have them backed up: http://answers.microsoft.com/en-us/windows/wiki...

You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a great learning experience that will make you the master of your PC because you will learn everything that works best and how to apply it with your own hands.

Feel free to ask back any questions. Report back results for more steps if necessary.

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