Windows 11 Install error - 0x80073701

Anonymous
2022-07-13T22:05:17+00:00

I'm trying to install the 2022-07 update for Windows 11. Every time I try it gets to 35% the I get the following error message & it tells me to retry.

2022-07 Cumulative Update for Windows 11 for x64-based Systems

(KB5015814). Install error - 0x80073701

I'm not a computer expert so any help would be appreciated.

TIA

Rick

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
John DeV 170.2K Reputation points Independent Advisor
2022-07-14T21:54:29+00:00

Hello R,

Great, I am happy that worked. If you do not have any concerns, feel free to mark only the response that helped you as most helpful and have a moment to rate my support I would appreciate it. This will help other people who are facing the same problem.

You are welcome. Stay safe and have a great day!

Kind regards,

John DeV

Independent Advisor

Was this answer helpful?

5 people found this answer helpful.
0 comments

52 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. John DeV 170.2K Reputation points Independent Advisor
    2022-07-13T22:39:10+00:00

    Hello R,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try the following methods below.

    **Run the Windows Update Troubleshooter

    https://support.microsoft.com/en-us/windows/win...

    **Make sure Windows Update and Background Intelligent Transfer services are available and running.

    Press Windows key+R to open Run then type: services.msc

    Press Enter to open Services app

    Double-click Background Intelligent Transfer Service.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    Double-click Windows Update.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    **Please try to run SFC and DISM to check for any system errors and corrupted files.

    https://support.microsoft.com/en-ph/help/452815...

    After that, restart your computer

    **Reset Windows Update Components

    https://www.elevenforum.com/t/reset-windows-upd...

    If the issue still persists, Please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

    https://answers.microsoft.com/en-us/windows/for...

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-07-21T12:00:24+00:00

    I had the same problem, and none of the tips found on the internet helped. Sfc, dism, manual install from the catalog, etc... No success. Even an in-place upgrade with the win11 ISO did not work.

    What finally worked for me, is to do this in-place upgrade, after disabling all non-microsoft services.

    • download win11 ISO
    • run msconfig: > on the tab General, chose Selective Startup, with only Load System Services checked, > on the tab Services, check Hide Microsoft Services, and then Disable All.
    • mount the ISO, run setup.exe
    • let the installer do its job, keep apps & files. takes some time ...
    • when done, run msconfig again and re-enable all non-microsoft services

    After all this, win update shows that KB5015814 is successfully installed.

    Hope this helps others!

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2022-07-21T12:30:47+00:00

    Hi,

    I had the same problem. I first deactivated Malwarebytes but this did not resolve the problem. I then turned off .Net 3.5 and restarted my device. Then installed the 2002-07 Cumulative update KB 5015814 for Windows 11 via Check for updates and IT WORKED !! It took longer to download and install than usual but IT WORKED. I then reactivated .NET 3.5 and Malwarebytes.

    For me it sounds it was a problem with .Net 3.5 since deactivating Malwarebytes only did not do the job.

    I hope it helps others.

    JC_H

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-07-14T10:08:00+00:00

    None of the steps fixed the problem. I'm going to do the in-place Upgrade when I get a chance. Hope it works.

    Anything I need to do before doing this?

    TIA

    Rick

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments