Tied to follow suggestions. Ran SFC in CMD and it failed. Said there was an update that needed to install with reboot. I rebooted and update again failed to install. Again SFC said to install update. I am caught in a loop.
Can't install KB5014668
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Anonymous
I've been running Windows 11 since Nov 2021. This is the first update failure I've encountered. I was trying to install KB5014668. It stopped at 25% install and showed error 0x80000ffff. I ran troubleshooter (multiple times) to no avail. Upon a restart, it showed installing an update, in the middle it rebooted and then on the subsequent restart it showed install to 48% then said something went wrong, not to worry as it was restoring. It rebooted again, showing the same message, on the next restart it booted into windows. I've run sfc /scannow and dism restorehealth. Neither showed an error or helped. I use Macrium and also tried mounting an image taken before I tried the update and copied the Software Distribution folder and pasted it over the current folder. No help there either. I am able to download Windows Defender definition updates okay at this point.
I could just restore the whole drive to a point before I tried the install but would like to use that as a last resort. Right now I can perform multiple restarts with it booting straight into Windows. So I'm not sure if I should just wait until the July cumulative is available to see what happens or is there something I can or should try at this point, like try to download and install it straight from the update catalog?
Thanks for any help with this.
Update... I did try to use the Windows Catalog to do a manual install. It seemed to download ok but when I hit install it failed immediately with an error code of 0x80070002 (I got this from the reliability monitor)
Windows for home | Windows 11 | Windows update
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Anonymous
2022-07-12T14:32:09+00:00 -
Anonymous
2022-07-08T07:48:34+00:00 Hello!
If you have installed Crypto pro you should delete it (maybe even with special utility "cspclean" which you could find on their site) and then you will be able to install KB5014668. This also solves troubles with Microsoft store and activation of MS Office through the Microsoft account.
Привет! Мне помогло удаление Крипто про версии 4.х. С установленной версией 5.х все работает хорошо. В том числе это реашет проблему доступа к магазину Windows и активации MS Office через учетную запись Microsoft.
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Anonymous
2022-07-07T17:23:30+00:00 Well, like many others I had to download the current ISO and created a boot disc which I used to do an in-place upgrade, keeping all my files and apps. I did have to recreate a couple of folders (happily, they were empty anyway), but after all that, I managed to get the Update to take. Oh, and I did have to reinstall some license keys that disappeared. So far, everything seems to be functioning ok. The thing is, I probably wouldn't have had to spend two days working all this had the Update not caused me issues from the getgo.
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Anonymous
2022-07-06T07:54:15+00:00 Like you, I was totally uncomfortable with the ISO reinstall procedure, since I didn't want to put any of my settings or applications at risk. But, as a last resort to install the KB5014668 update after nothing else worked, I relented and reinstalled Windows. The procedure takes awhile to complete (plan on something like 2 hours), but it does work effectively.
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Anonymous
2022-07-05T18:53:15+00:00 I'm with you on that point, that's why I didn't want to install again WS11 with the ISO file. OS is in same status and patches issues got solved but I has to reboot several times and it took at least 2 hours. I ran several scans and checked logs, renamed the catroot folders for WS Updates and nothing happened.
I work as a sysadmin on windows servers environment and usually when a patch fails the other subsequent fail too (at least on WS servers). Since this was the first time that I have this issue on my PC (and also it only has 5 months of use - it's totally new) I strongly believe that the issue is with the patches. On my work we are experiencing critical issues since April patching (most servers in hung status or completely unusable for restore) for June patch, management decided to NOT patch any server until Microsoft gives us a proper update on this. So basically the problem is from MS side, it seems they re not testing very well their patches!