Can't install KB5014668

Anonymous
2022-06-25T18:53:37+00:00

I've been running Windows 11 since Nov 2021. This is the first update failure I've encountered. I was trying to install KB5014668. It stopped at 25% install and showed error 0x80000ffff. I ran troubleshooter (multiple times) to no avail. Upon a restart, it showed installing an update, in the middle it rebooted and then on the subsequent restart it showed install to 48% then said something went wrong, not to worry as it was restoring. It rebooted again, showing the same message, on the next restart it booted into windows. I've run sfc /scannow and dism restorehealth. Neither showed an error or helped. I use Macrium and also tried mounting an image taken before I tried the update and copied the Software Distribution folder and pasted it over the current folder. No help there either. I am able to download Windows Defender definition updates okay at this point.

I could just restore the whole drive to a point before I tried the install but would like to use that as a last resort. Right now I can perform multiple restarts with it booting straight into Windows. So I'm not sure if I should just wait until the July cumulative is available to see what happens or is there something I can or should try at this point, like try to download and install it straight from the update catalog?

Thanks for any help with this.

Update... I did try to use the Windows Catalog to do a manual install. It seemed to download ok but when I hit install it failed immediately with an error code of 0x80070002 (I got this from the reliability monitor)

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-06-29T21:49:22+00:00

    That will never happen I will never own a Crapple product. I think if enough people give feedback to Microsoft they will take care of it

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  2. Anonymous
    2022-06-29T20:15:38+00:00

    I did notice the attempted update did screw up something in Windows or the registry. I had to uninstall a 3rd party postal software package and reinstall it only on my PCs that failed the update. My app was complaining a DLL was corrupt. PCs where the update installed fine had no ill effect on my Postal app.

    Very concerning that a failed Windows update would leave **** in it’s tracks.

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  3. Anonymous
    2022-06-29T19:58:32+00:00

    I'm glad more people are responding to this post. At least we can see it's not an individual screw up that caused it. What the common factor that is at the root cause may never be explained by Microsoft. It will just be fixed on the July 12 updates. Again, my only fear now if that whatever caused this glitch for all posting here didn't screw up something in the registry or another update function that will affect future updates. I am getting Windows Defender updates okay so that's a plus. Otherwise, I've put a pause on updates until mid July. Unless someone discovers a fix right now just hang in there for another 2 weeks and hopefully there will be good outcome.

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  4. Anonymous
    2022-06-29T15:48:00+00:00

    I'm getting the same error and it makes me wonder what the computer type is where it IS working.

    I'm not going to waste a bunch of time on it, as I'm sure it eventually be fixed.

    (oh yeah! Sfc scannow and the the DISM's are all good)

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  5. Anonymous
    2022-06-29T15:45:17+00:00

    Interesting I also have an AMD processor Ryzen 7 3800X just recently updated bios to 6042 to correct stuttering on some machines. Thanks for that info. I sent feedback to Microsoft hopefully get an answer soon

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