This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
MediaTek Wi-Fi 6E MT7922 (RZ616) driver keeps crashing and I get an error message this device cannot start. (code 10). This has been happening pretty often and I have even tried a full factory reset. The issue still persists. I have reinstalled the driver multiple times and still face the issue. The temporary fix is to do a power cycle.
Kindly provide a permanent solution if anyone has one. I am using an Asus ROG Stix G17 (2022) and Windows 11.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It worked! Do this first before trying other methods.
Wish I saw this before I completely restored my husband's computer, but at least I saw it before giving up. I spent 3 hours trying many methods and repeating others because I was at the point of insanity trying to fix a week-old laptop for the second time.
Try to force reset Wifi/Bluetooth and then install the latest driver.
- force reset Wifi/Bluetooth
https://www.reddit.com/r/ZephyrusG14/comments/ohsox6/mediatek_mt7921_suddenly_not_working/
Remove everything plugged in, including AC Press the power button for 60s ( yes the whole 60 seconds ), after that try to turn on the laptop again. This forces a reset in wifi and Bluetooth card.
- install the latest driver
You saved my life David!!! Same shi*ty experience here, ASUS ROG ZEPHYRUS G14 (2022)
As soon as I had this laptop, since Dec 2022, I experienced some issues with BT connectivity and lagging soon as I had the device on sleep for a specific time... After restart, it did good and always randomly begins to interrupt. Now it all makes sense!!!
The major problem occured as I made a Win 11 update today, Feb 15 2023, nothing could help but the 60sec ON/OFF button helped!!!
God bless your HELP!
NOW IT WORKS, but on the device manager i can see a "Bluetooth Low Energy GATT compliant HID device" that has a triangle exclamation mark on the icon, but i don't know if it was before. I hope it doesn't make me additional issues.
Hope this helps in future for everyone.
Thanks to David Dev
I have the same problem with ASUS ROG STRIX G15 2022.
Wifi card suddenly packs up. Bluetooth vanishes and wifi does not find any networks.
I suspect it has something to do with sleep and/or PCIe driver as well.
Reboot / soft network reset helped to reconnect the first few times but stopped working later.
Hard reset with 60s power button press works. But the issue recurs every week or so.
Disabling the power management option didn't help.
So I have to repeat the 60s reset every time and re-enter wifi passwords. Bluetooth pairings are not wiped out thankfully.
Replacing wifi card with an intel one might be the only permanent solution.
Update April 2023:
System auto updated wifi driver to 3.3.2.771 and since then wifi has been stable.
It also connects to 5GHz network which it would not always do earlier.
The issue seems to be fully resolved for now.
wow, i try number one, and its work!
Thank you so much! The wifi and Bluetooth driver hold 60 second hold reset saved me the hassle!
