Hello Ahmed,
Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Please try this if it helps.
- Shutdown your computer
- Turn on your computer then Press & Hold F2 button to enter BIOS menu
- Reset BIOS settings by pressing F9
- Press F10 to Save and Exit
- Boot up then check if the issue persists
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor