@ Ry Da - again, thanks for your input. I had thought the same as you. I've spent ages going through all the "sites" but of course all you get is a list of "is this your query" etc. As I had said, I eventually managed an on-line chat with one of the assistants during last week , and to be very fair, she spent over half an hour trying to find me some department to contact. She finally did give me a link which she had hoped would genuinely get me somewhere, but when I used it I was once again over "old ground". I am not impressed that such a huge set-up cannot have even a small dedicated department where people like us can make real contact, and ask first hand why we have been blocked. I fully agree with you - is it too much to ask for a simple explanation?
There have been more conversations "closed" today - as you also rightly said, is MSN actually afraid of what people have to say. If so, then why provide facilities for us to express our views. Surely they are bound to know that we all have differing opinions, but, then, I thought it was called democracy!! As the saying goes "onwards and upwards"! I just continue to "ask for a review" and continue with the reply that the decision has been reversed and I should be able to post again soon - whenever soon may be!!