MSN account blocked due to user name.

Anonymous
2022-07-21T11:54:24+00:00

Hello

I have recently been blocked from commenting on MSN platform for all articles. This as the subject says due to my user name which is RyDa and have no idea how or why it would breach their guidelines.

I have asked for a review which has been successful and "would be back commenting soon" as they said but it has already been 2-3 days.

Thanks.

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-08-05T14:57:51+00:00

    I thought Microsoft owned MSN so they should at least get onto the relevant department to get this sorted. Yes I have noticed a few news articles that have had their comments closed, Maybe out of fear what will or has already been said.

    It would be good to get someone from MSN then to acknowledge the problem and give a date for a fix as it is really looking bad for them.

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  2. Anonymous
    2022-07-27T02:28:22+00:00

    Oh and the name was blocked had one less S than this name, but it's blocked. Ok.

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  3. Anonymous
    2022-07-27T02:27:24+00:00

    How in the hell do you NOT have a way to deal with the problem when YOU blocked this person and by YOU I mean Microsoft. Do we need to go to small claims court for not fulfilling your obligations to solve the problems with your own product. If I don't get an answer in a week best believe I'm going. Over 20 years as a customer and having the same name as on XBOX for 20 years, now I'm banned for my name. Documenting ALL OF THIS.

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  4. Anonymous
    2022-07-26T12:53:02+00:00

    I have tried various names. It is very poor that I can't contact Microsoft and take it up with them.

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  5. Anonymous
    2022-07-22T02:47:09+00:00

    Hi,

    Thanks for your post in Microsoft Community.

    I understand that you have encountered the problem of being banned from comments due to your username, and the appeal was successful but not unblocked in time.

    I'm sorry that this happened to you. Since we don't have a way to deal with this kind of problem at the moment, you may need to wait for a while.

    If you wait a while again, try to give feedback.

    In Edge - click the three dots in the options bar - Help and Feedback - Send Feedback

    Thanks for your patience and understanding!

    Best regards!

    Kirk | Microsoft Community Support Specialist

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