Windows 11 keyboard lag. Nothing fixes it

Anonymous
2022-06-13T13:14:18+00:00

This problem started about 2 months ago. It effects both the keyboard and the mouse. I am using a wireless keyboard.

Logitech MX710 I have used this keyboard successfully for about 3 years. My previous keyboard also Logitech wireless worked for about 5 years before I replaced it. I have reached out to Logitech and they do not have any drivers to use with their unifying receiver. I have checked so many helpful hints online that I have lost track of how many times I have tried each of them again and again.

I have tried the following steps:

reloaded drivers from windows, windows update, and computer based.

Removed keyboard filters

Changed repeat rate from medium to fast

Ran Keyboard troubleshooter

ran DSIM.exe /online /cleanup-image / restorehealth

ran sfc /scannow

restarted computer

Still have a very slow - skipping - laggy keyboard.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-06T03:00:20+00:00

    This was the answer. Bluetooth peripherals sometimes encounter interference from USB 3.0 devices. This should be marked as the solution, IMO. I didn't recognize it, but my Bluetooth keyboard (Arteck, not Logitech) started lagging terribly when I purchased a new USB network card that I plugged into a USB 3.0 port a couple days ago. After reading this answer and the associated Logitech support document, I moved the USB network card to my sole USB 3.1 port, and it appears to have completely solved the problem, which I'm very happy about. I was ready to take apart my keyboard to see if something had crawled inside it! I'm a little upset, though, because I only have one USB 3.1 port, one USB-C port, and about 15 USB 3.0 ports that I'll have to be careful what I plug into them.

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  2. Anonymous
    2023-07-21T12:45:19+00:00

    This worked for me with wireless keyboard and mouse

    Modify the Power Management Settings.

    The keyboard might keep regularly disconnecting on its own due to your computer power settings. You can tweak a few power settings to solve the issue.

    Here are the changes you need to make in the Power Management Settings:

    Open the Device Manager, double-click the Universal Serial Bus controllers option, right-click on the USB Root Hub or Generic Hub and choose Properties.

    Switch to the Power Management tab.

    Uncheck the Allow the computer to turn off this device to save power option.

     USB Root Properties in the Device Manager

    Click OK to save the changes.

    Disable Fast Startup on Windows 11, open Control Panel System > Hardware and Sound > Power Options > Choose what the power button does, click on “Change settings that are currently unavailable,” turn off “Fast Startup,” and click “Save.”

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  3. Anonymous
    2023-07-13T23:16:05+00:00

    This fixed my problem. Hope it helps some of you.

    Modify the Power Management Settings.

    The keyboard might keep regularly disconnecting on its own due to your computer power settings. You can tweak a few power settings to solve the issue.

    Here are the changes you need to make in the Power Management Settings:

    Open the Device Manager, double-click the Universal Serial Bus controllers option, right-click on the USB Root Hub or Generic Hub and choose Properties.

    Switch to the Power Management tab.

    Uncheck the Allow the computer to turn off this device to save power option.

     USB Root Properties in the Device Manager

    Click OK to save the changes.

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  4. Anonymous
    2022-12-03T15:35:23+00:00

    My computer is only a month old. Dongle shouldn't be worn out.

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  5. Anonymous
    2022-09-26T22:53:42+00:00

    Thanks to schuylercat for posting. I moved the wireless keyboard and mouse dongle from behind the PC to a USB port at the front of the PC. It solved my problem. THANK YOU !!!

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