Game crash with "The description for Event ID 0 from source nvlddmkm cannot be found"

Anonymous
2022-07-18T19:19:37+00:00

Hello!

A few games are crashed after a few minutes of gaming. The mouse got stuck for a few seconds after I'm able to alt+tab but the game process is not responding.

I found the following errors and warnings in the Windows event logs:

**-the first one:**Warning 7/18/2022 8:46:11 PM WHEA-Logger 17 None
A corrected hardware error has occurred.

Component: PCI Express Root Port

Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x6:0x0

Secondary Bus:Device:Function: 0x0:0x0:0x0

Primary Device Name:PCI\VEN_8086&DEV_464D&SUBSYS_00000000&REV_02

Secondary Device Name:

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /><EventID>17</EventID><Version>1</Version><Level>3</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8000000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:46:11.0571189Z" /><EventRecordID>46864</EventRecordID><Correlation ActivityID="{dc219ba3-296d-4681-b18b-d8d04ce3064c}" /><Execution ProcessID="3928" ThreadID="17568" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security UserID="S-1-5-19" /></System>
  • <EventData> <Data Name="ErrorSource">4</Data><Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data><Data Name="FRUText" /><Data Name="ValidBits">0xdf</Data><Data Name="PortType">4</Data><Data Name="Version">0x101</Data><Data Name="Command">0x10</Data><Data Name="Status">0x406</Data><Data Name="Bus">0x0</Data><Data Name="Device">0x6</Data><Data Name="Function">0x0</Data><Data Name="Segment">0x0</Data><Data Name="SecondaryBus">0x0</Data><Data Name="SecondaryDevice">0x0</Data><Data Name="SecondaryFunction">0x0</Data><Data Name="VendorID">0x8086</Data><Data Name="DeviceID">0x464d</Data><Data Name="ClassCode">0x30400</Data><Data Name="DeviceSerialNumber">0x0</Data><Data Name="BridgeControl">0x0</Data><Data Name="BridgeStatus">0x0</Data><Data Name="UncorrectableErrorStatus">0x0</Data><Data Name="CorrectableErrorStatus">0x1000</Data><Data Name="HeaderLog">00000000000000000000000000000000</Data><Data Name="PrimaryDeviceName">PCI\VEN_8086&DEV_464D&SUBSYS_00000000&REV_02</Data><Data Name="SecondaryDeviceName" /></EventData> </Event>

-the second one:
Error 7/18/2022 8:47:22 PM nvlddmkm 0 None
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\Video3

Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="nvlddmkm" /><EventID Qualifiers="0">0</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:47:22.1833449Z" /><EventRecordID>46865</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="13464" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security /></System>
  • <EventData> <Data>\Device\Video3</Data><Data>Error occurred on GPUID: 100</Data><Binary>00000000020030000000000000000000000000000000000000000000000000000000000000000000</Binary></EventData> </Event>

-the third one:
Warning 7/18/2022 8:47:27 PM Display 4101 None
Display driver nvlddmkm stopped responding and has successfully recovered.

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Display" /><EventID Qualifiers="0">4101</EventID><Version>0</Version><Level>3</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:47:27.3366478Z" /><EventRecordID>46866</EventRecordID><Correlation /><Execution ProcessID="0" ThreadID="0" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security /></System>
  • <EventData> <Data>nvlddmkm</Data><Data /></EventData> </Event>

Also, I see the first one all the time.

Could you please help me?

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2024-04-20T18:18:18+00:00

    Hello,

    I am having a similar issue with nvlddmkm driver. I've been getting this problem since end or start of summer 2023. This issue doesn't appear in several games I have, but it does in some, which I, for the most time play on. Commonly, it would trigger TDR, which turns my screen black for several seconds and recovers. Sometimes the application just crashes. I've also got 2 BSODs with "VIDEO_TDR_FAILURE" in almost a year. Unlike many people, I don't seem to find any artifacts appearing on my screen while playing games. In other tasks other than gaming I get no problems at all.

    I get different errors on Event Viewer depending which game I am playing on, but this is the latest one I've got:

    The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event: 

    \Device\Video8

    Error occurred on GPUID: 100

    The message resource is present but the message was not found in the message table

    I have to remind that I am using a Laptop with an iGPU and dGPU.

    What I suspect might be the cause of this problem is due of bad power management, as my laptop is not directly connected to the wall.

    A solution, which I have found, but annoying for demanding games, is to underclock the Laptop by putting it on "Performance" mode in Armoury Crate.

    "Turbo" mode, which would be the highest mode available for me, was always stable for my laptop and kinda frustrates me that it doesn't anymore on the specific applications.

    Anyways those are my specs:

    Laptop: ASUS TUF Gaming Laptop FX706HC

    OS: Windows 11

    CPU: i5-11400h @2.60 GHz

    RAM: 32 GB 3200 MHz (was 16gb before)

    iGPU: Intel UHD Graphics

    dGPU: RTX 3050 4GB Mobile

    As its the 20th of April 2024, I have no idea what changes I have done to my computer before this issue first appeared.

    Another thing before I end, this driver issue first appeared in 2021-2022, in the same year period I got my laptop, but it was rare for me at that time.

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  2. Anonymous
    2024-03-11T21:56:16+00:00

    Hello,

    I think I got it after a couple of years of problems...

    EDIT: I SEND IT FOR RMA, it was defective, not sure the below worked, it was just luck

    Open the NVDA Control Panel and set the

    1. 3D Settings (top left menu)
    2. Manage 3D Settings
    3. Program Settings (not Global Settings, the other tab)
    4. Choose the game / app
    5. Set Vertical Sync to = ADAPTIVE (!!! - I think this is the one, it limits the info sent to GPU)
    6. Max Frame Rate = 60 FPS (in my case - I had Witcher 1 running like a lot :))
    7. Antialiasing - Mode = Application controlled *here you need to try what works, I do 3D rendering
    8. Power Management mode = Max Performance (but I have 80% in Afterburner)

    It's worth a try :)

    Thanks and good luck

    PS: I can't upload a picture for some reason :(

    Here is an example: https://beebom.com/wp-content/uploads/2023/07/low-latencymode-.jpg?quality=75&strip=all

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  3. Anonymous
    2024-03-07T15:24:56+00:00

    I struggled for a week to figure out this issue for my pc. To all reading, this error is a catch all error. It can caused from software to hardware issues. You are probably going to have to read multiple forums to find a solution for your issue. Mine was hardware, specifically bad ram. I replaced it and it solved my issues. My ram might also have been undervolted, but I didn’t think to check until I already replaced it. Good luck!

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  4. Anonymous
    2023-02-19T17:23:49+00:00

    I recently build my computer and I keep getting the same message over and over.

    I tried every single solution that I found on the internet and I have not luck with,

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