My Win 11 PC won't wake up from sleep using the keyboard or mouse.

Anonymous
2023-01-25T16:43:18+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2023-04-11T11:52:48+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

I believe I found the solution, it is a Windows power-saving policy where USB power is cut off when the computer goes into sleep mode, so the keyboard receiver will not work, and the computer will not wake up as a result. You just need to disable this feature.

Settings > Energy e Battery > Energy Recommendations > Stop usb devices when my screen is off to save battery ----> Turn Off.

Was this answer helpful?

300+ people found this answer helpful.
0 comments

137 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-01-10T17:23:24+00:00

    Which solution worked for you? There were many suggestions on this posting.

    Mine works intermittently (wakes up sometimes). I haven't looked into the BIOS solution.

    Thanks in advance,

    .

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-01-10T15:41:14+00:00

    THIS WORKED! THANK YOU SO MUCH!!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-01-09T12:28:51+00:00

    Can I get technical support for Windows 11 over the phone?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-01-06T03:50:02+00:00

    Thank You for mentioning the BIOS, that did the trick for me as well. It's finally waking right up.

    Alienware M17

    wicc8ualive

    Was this answer helpful?

    0 comments