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I am beyond frustrated, i spent good money on a brand new PC only for my bluetooth devices to not work, none of them. The audio is choppy, think of a bad cd skipping, that's what my Bluetooth audio sounds like all the time! It is not my bluetooth devices that are the issue, i tested it out with my iphone/ps4/etc. and the bluetooth devices work perfectly fine, its windows 11 for a fact. I've tried updating the bluetooth driver, uninstalling it, among many other things and nothing has fixed it. I even had the best buy customer service team try to fix it, they took control over my pc remotely and still no fix. I have been unable to use my bluetooth speakers, headset, etc since i bought the PC (months!!). And i've done plenty of online searching and it seems like a lot of people have this issue, why has this not been reolved yet? What is the fix?
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I had the same issue.
If your motherboard has the connection for WiFi antennas, then your Bluetooth antennas are going to be these. Make sure they are attached correctly. As you mention your computer is new, probably this would be the issue.
Otherwise I'd recommend to buy an USB Bluetooth antenna and see if the issue persists. If so, it's something with your system
Thanks. That solved the problem.
Marcos I could kiss you right now. This was doing my absolute head in. I never installed the antenna because I go direct with ethernet cable and don't require wifi. I had no idea that was also a Bluetooth antenna. Sound is impeccable now. Thank you once again!
I found a solution that worked for me. Credit to u/LolCate on reddit 6 years ago!
- Open settings and go to Bluetooth & devices > Devices
- Scroll down to “More devices and printer settings”. Click this to open “Devices and Printers”.
- Right-click your headset (Xbox Wireless Headset under Multimedia Devices for me) and select “Properties”.
- Select the “Services” tab, uncheck “Handsfree Telephony”, and click “Apply”. I had to turn the headset off and on again, and voila! Good sound!
This should be stickied to the top of this thread.
Resolved the problem with my Soundcore Q45 headphones stuttering immediately.
The official Microsoft response was entirely unhelpful and bloated with generic language that sounds like it was generated by Chat GPT
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After days of trying to find a solution, yours finally answered my problem! I've been having trouble with my Bluetooth headsets with the audio constantly cutting out/breaking. I also just recently moved and brought my PC, and I didn't reattach my WiFi antenna when I moved to my new place. As soon as I did, my Bluetooth issues were gone - thank you!
