Bluetooth Audio Choppy/Stuttering With Windows 11!! I have searched high and low on the internet for a solution, none worked

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Anonymous
2022-12-09T04:28:12+00:00

I am beyond frustrated, i spent good money on a brand new PC only for my bluetooth devices to not work, none of them. The audio is choppy, think of a bad cd skipping, that's what my Bluetooth audio sounds like all the time! It is not my bluetooth devices that are the issue, i tested it out with my iphone/ps4/etc. and the bluetooth devices work perfectly fine, its windows 11 for a fact. I've tried updating the bluetooth driver, uninstalling it, among many other things and nothing has fixed it. I even had the best buy customer service team try to fix it, they took control over my pc remotely and still no fix. I have been unable to use my bluetooth speakers, headset, etc since i bought the PC (months!!). And i've done plenty of online searching and it seems like a lot of people have this issue, why has this not been reolved yet? What is the fix?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-05-01T10:55:00+00:00

    I had the same issue.

    If your motherboard has the connection for WiFi antennas, then your Bluetooth antennas are going to be these. Make sure they are attached correctly. As you mention your computer is new, probably this would be the issue.

    Otherwise I'd recommend to buy an USB Bluetooth antenna and see if the issue persists. If so, it's something with your system

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  2. Anonymous
    2023-05-25T20:51:38+00:00

    If your motherboard has the connection for WiFi antennas, then your Bluetooth antennas are going to be these. Make sure they are attached correctly. As you mention your computer is new, probably this would be the issue.

    Just wanna say this solved it for me. I thought the antennas in my WiFi/Bluetooth card were only for WiFi, so being on a wired connection I thought they were useless. Haven't had any problems since I put them back 😅.

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  3. Anonymous
    2023-05-31T21:48:06+00:00

    I had the same issue.

    If your motherboard has the connection for WiFi antennas, then your Bluetooth antennas are going to be these. Make sure they are attached correctly. As you mention your computer is new, probably this would be the issue.

    Otherwise I'd recommend to buy an USB Bluetooth antenna and see if the issue persists. If so, it's something with your system

    Thanks man, finally my headphone are working!

    You are a life saver, I was thinking as well the antenna was only for the wi-fi.

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  4. Anonymous
    2023-06-18T06:18:02+00:00

    I found a solution that worked for me. Credit to u/LolCate on reddit 6 years ago!

    1. Open settings and go to Bluetooth & devices > Devices
    2. Scroll down to “More devices and printer settings”.  Click this to open “Devices and Printers”.
    3. Right-click your headset (Xbox Wireless Headset under Multimedia Devices for me) and select “Properties”.
    4. Select the “Services” tab, uncheck “Handsfree Telephony”, and click “Apply”.  I had to turn the headset off and on again, and voila!  Good sound!

    This made the connection at bit seamless, but I still hear some disconnection along the way.

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  5. Anonymous
    2023-06-30T09:10:54+00:00

    thank you so much. i plugged the antennas in asnd it worked, never had the isue again

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