Bluetooth Audio Choppy/Stuttering With Windows 11!! I have searched high and low on the internet for a solution, none worked

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Anonymous
2022-12-09T04:28:12+00:00

I am beyond frustrated, i spent good money on a brand new PC only for my bluetooth devices to not work, none of them. The audio is choppy, think of a bad cd skipping, that's what my Bluetooth audio sounds like all the time! It is not my bluetooth devices that are the issue, i tested it out with my iphone/ps4/etc. and the bluetooth devices work perfectly fine, its windows 11 for a fact. I've tried updating the bluetooth driver, uninstalling it, among many other things and nothing has fixed it. I even had the best buy customer service team try to fix it, they took control over my pc remotely and still no fix. I have been unable to use my bluetooth speakers, headset, etc since i bought the PC (months!!). And i've done plenty of online searching and it seems like a lot of people have this issue, why has this not been reolved yet? What is the fix?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-09-06T22:55:55+00:00

    I had the same issue.

    If your motherboard has the connection for WiFi antennas, then your Bluetooth antennas are going to be these. Make sure they are attached correctly. As you mention your computer is new, probably this would be the issue.

    Otherwise I'd recommend to buy an USB Bluetooth antenna and see if the issue persists. If so, it's something with your system

    I was having this chopping/sttutering audio issue with my Virtuoso SE Premium, tried everything and nothing, you saved me from a lot of headache with this.

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  3. Anonymous
    2023-08-29T07:56:50+00:00

    I finally fixed this issue by replacing my bluetooth usb dongle.

    I had TP Link UB500 (Bluetooth 5.0). Keyboard and mouse worked fine, but my headsets (Sony, Apple, Samsung, Sennheiser, and
    Poly Voyager 5200) had the stuttering issue. (Dropped audios for a fraction of a second) Listening to music or watching the video was less bothersome, but it caused a bit of an issue in the Teams meeting. I validated that the audio bluetooth device were not having any faultiness since I've connected them to my laptop (Lenovo X1 Carbon with built-in bluetooth) without any issues. After suffering for about 6 months, I finally spent 27 bucks, and I changed to Techkey Long Range Bluetooth adapter (5.3).

    After the installation and pairing the audio devices:

    1. No more stuttering (dropped audio issue)
    2. The audio quality dropped if I stepped away for about 6 feet away from my desktop, now I can go get a cup of water, which is about 20~30 feet away, and there isn't any issue.
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  4. Anonymous
    2023-08-27T17:31:19+00:00

    After days of trying to find a solution, yours finally answered my problem! I've been having trouble with my Bluetooth headsets with the audio constantly cutting out/breaking. I also just recently moved and brought my PC, and I didn't reattach my WiFi antenna when I moved to my new place. As soon as I did, my Bluetooth issues were gone - thank you!

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