Bluetooth Audio Choppy/Stuttering With Windows 11!! I have searched high and low on the internet for a solution, none worked

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Anonymous
2022-12-09T04:28:12+00:00

I am beyond frustrated, i spent good money on a brand new PC only for my bluetooth devices to not work, none of them. The audio is choppy, think of a bad cd skipping, that's what my Bluetooth audio sounds like all the time! It is not my bluetooth devices that are the issue, i tested it out with my iphone/ps4/etc. and the bluetooth devices work perfectly fine, its windows 11 for a fact. I've tried updating the bluetooth driver, uninstalling it, among many other things and nothing has fixed it. I even had the best buy customer service team try to fix it, they took control over my pc remotely and still no fix. I have been unable to use my bluetooth speakers, headset, etc since i bought the PC (months!!). And i've done plenty of online searching and it seems like a lot of people have this issue, why has this not been reolved yet? What is the fix?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-09-30T03:03:55+00:00

    So, I found a bios update- I have a rog450f mb
    I had been searching for this for some time.
    I down loaded the mb bios and the audio update.
    After installing and running the bios update it worked.
    Again I have to kowtow....it wasn't MS issue but a hardware issue.
    I am listening to Frank Zappa Apostrophe....it's appropriate.
    and it's perfect.
    But I still don't like the silly extra clicks in 11, or the lack of control/settings screens.
    But I'm old and will get used to it.

    the specific update was DRV_Chipset_AMD_TP_TSD_W10_64_V31022706_20211101R

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  2. Anonymous
    2023-09-22T23:14:04+00:00

    Bluetooth & Devices isn't in the Control Panel, it's in the windows settings menu.

    I think turning off hands free telephony will work for 90% of people because it's bluetooth bandwidth issue, and hands free voice takes up half the bandwidth even when not in use. Turning it off entirely opens up all the bandwidth to the incoming sounds and fixes the issue for most.

    I hope you can get yours fixed👍

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  3. Anonymous
    2023-09-22T19:01:42+00:00

    might for yours, but not for mine.
    First there is no, "bluetooth and devices" in control panel.
    The only adjustments are in the sound section itself. None of them do anything to the choppy sound.
    I have learned of an issue with the asus MB, I am looking into.
    But to remind- THIS wasn't an issue in windows 10 on this board.
    I had no issues with windows 10 sound at all.
    Only with a fresh install of windows 11. Couple that with the lack of control on devices.
    And it's an issue.
    I'm pretty sure reverting to my backup of windows 10 will solve the issue.

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  4. Anonymous
    2023-09-20T20:17:18+00:00

    Just FYI, there is a way to find this setting on Windows 11, it's just not super obvious, and windows seems to send you into a loop back to the new win11 Bluetooth page when you try going the old route through the control panel. Bluetooth & Devices > Devices > (Scroll down) More devices and printer settings > Right click your device > Properties > Services > Hands Free Telephony. This solution partially fixed my problems with my Samsung Buds connecting, but I don't know how long it'll last because uninstalling and reinstalling the Bluetooth adapter worked for me before. I also have the issue of Telephony turning back on a lot, so the issue reintroduces itself. I disabled it another way by going to the Hardware section in the device Properties and disabling the hands-free system device, usually includes "Hands-Free AG" or similar. Double click the device > change settings > Driver tab > Disable device. Seems to work for some people but not others.

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  5. Anonymous
    2023-09-20T17:11:06+00:00

    brother thank you soo much for this info its fixed my problem.

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