Windows 11 Update 22H2 Error After Installing

Anonymous
2022-12-16T07:45:38+00:00

Hi There,

My PC's version is Windows 11 21H2.

For a month or so every time I try to update to the new version -22H2- I successfully update and my computer restarts.

Here comes the problem, after about 2 minutes the computer suddenly shows the "your device ran into a problem...blah blah-to see the error code check the picture below-" and I have to shut down my PC.

Once I restart it again, the same problem happens again and I literally can't use my PC as it goes round and round in circles.

I every time restore my PC to the old version -21H2- and it becomes okay after that.

But I'd like a solution as I don't think it reasonable not to be able to update.

Would appreciate any help, Thanks!

Don't know if it will help:

I already checked other posts, and I have not installed the CPUZ application.

I was able to locate this temp file, but I'm not able to delete it:

Windows for home | Windows 11 | Windows update

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Anonymous
2023-01-27T11:43:21+00:00

Hey there everyone, just in case anyone has the same problem as I had then I hope this post will help them.

Okay so the way I solved this problem was by simply resetting my computer (remove everything) and once that was finished my computer was up and working again, just make sure that you save all your files etc.

This reply in the quote below by Ramesh Srinivasan worked for me as a temporary solution, but the problem was that when I re-enabled the third party services and tasks the problem re-occured (and I didn't know which one was the culprit), so basically that's why I reset my pc.

Thanks to everyone!


Ramesh Srinivasan

The event log tells that the last driver installation was done at 08:25:39 UTC time. So nothing has been installed in the last 5 hrs or so.

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" /><EventID Qualifiers="16384">7045</EventID><Version>0</Version><Level>4</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8080000000000000</Keywords><TimeCreated SystemTime="2023-01-20T08:25:39.2452376Z" /><EventRecordID>24353</EventRecordID><Correlation /><Execution ProcessID="1368" ThreadID="9444" /><Channel>System</Channel><Computer>MIR_PC</Computer><Security UserID="S-1-5-21-329695934-4175040297-455591349-1001" /></System>
  • <EventData> <Data Name="ServiceName">cpuz150</Data><Data Name="ImagePath">C:\WINDOWS\temp\cpuz150\cpuz150_x64.sys</Data><Data Name="ServiceType">kernel mode driver</Data><Data Name="StartType">demand start</Data><Data Name="AccountName" /></EventData> </Event>

This SID is responsible for S-1-5-21-329695934-4175040297-455591349-1001 creating the service.

Check if this is your SID by running "whoami /user"

Disable all third-party services using MSCONFIG.

Image

Run this command to delete the CPU ID service.

SC.EXE DELETE CPUZ50

In Autoruns, disable all 3rd party scheduled tasks:

Image

Restart Windows.
______________________________________________________________________________________________________
Ramesh Srinivasan
Microsoft MVP (2003 to 2012), Windows Client.

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  1. Anonymous
    2023-01-18T14:24:02+00:00

    Hi DaveM121,

    Sorry for bothering you but I hope that you saw the upper response.

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  2. Anonymous
    2023-01-17T12:03:32+00:00

    Hi Dave,
    Looks like I procrastinated a lot, but anyway I tried to reinstall Windows using the windows 11 setup disk which I downloaded.

    So I chose to keep personal files and apps + install updates. The same problem happened and my device kept getting the blue screen error until I eventually uninstalled the update.

    Anyway I'm going to try reset but this time "keep personal files and remove apps". But just would like to make sure first, are any of these apps creating the problem?:

    Thanks!

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  3. DaveM121 935.1K Reputation points Independent Advisor
    2022-12-18T09:12:47+00:00

    Hi MIR_05,

    If you are going to re-install Windows, that would definitely remove the problem and when you are re-installing your software, monitor your system in case one of those is causing that file to be generated.

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  4. Anonymous
    2022-12-18T09:05:49+00:00

    Hi Dave,

    Ok I guess I will have to do that, do you think I should reinstall windows?

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