Please enter Windows RE and run:
- mountvol y: /s
- diskpart
- list disk
- list vol
- exit
- bcdedit
Pls upload the photos of the output window.
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Hi guys.
For over a week I tried to find the cause of this error message, without success. I want a clean reinstall of Windows 10 ver. 22H2 ver. 19045.2486, but will keep existing apps and settings. I use Multimdeia Creator for win 10, from a USB flash storage.
I know that a fresh install of Windows 10 will require 32GB of free storage space. My C: HDD had 77GB of free space. After deleting temporary files, trash, moving files from Dokumet and image folders, I now have more than 400GB available. I have also tried sfc /scannow oh chkdsk /c /f, the aforementioned with boot scan because the C disk must not be locked as it often is under Windows.
Does anyone know why this error might occur?
Very grateful for contributions here.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please enter Windows RE and run:
Pls upload the photos of the output window.
(1) Yuk -- I don't like the looks of your DIR commands that Ramesh requested. Let's see what he has to say.
(2)
(a) What does it say in Windows Security settings as to whether Defender is running in real-time?
(b) You did everything that site said? It had a link for the uninstall tool...
"Uninstall Bitdefender on Windows 10
4. Select the name of your Bitdefender security product (Bitdefender Total Security, Bitdefender Internet Security, or Bitdefender Antivirus Plus), then click the Uninstall button at the top of the list.
ⓘ Note: If Bitdefender fails to uninstall and cannot be removed, download and run the uninstall tool corresponding to your Bitdefender version from this location."
If that didn't work, good thinking to open a ticket with them. I think we should get that settled before messing with partitions. It may be BitDefender that causes BCDEdit not to work.
(3) But what are the results of those DiskPart commands? In the end, we should delete all your EFI & create a new one as the 1st partition on Disk 0, followed by MSR, Windows & Recovery like mine...
The extraneous EFI you've got may be confusing Windows during the reboot(s) needed to complete a repair-install.
Beklageligvis, hverken program management eller mitt 3 parts program, Revo Total uninstaller viser at Bitdefender er installert, men det kjører. Med mitt software "Everything" finner jeg lett frem til samtlige av Bitdefender sine mappe plasseringer. Med Revo valget tvunget avinstallering av alle Bitdefender mapper som jeg finner under C disken blir både Register nøkler og filere fjernet. Enkelte filer er låste, men ville bli slettet med ny oppstart. PC ble ny oppstartet, Bitdefender overvåker fortsatt!
Jeg undres over at Bitdefender i det hele tatt eksistere, etter at flere nøkler er fjernet fra registerfilen, i tillegg store program mapper. Jeg retter en tickets til Bitdefender support. Jeg mener at det finnes en EXE avinstallerings fil program.
First I try CD som administrator.
Dette forsøket ettergi seg et svar men kommando pekeren kommer ikke online igjen, ikke før etter ca 2-3 minutter i venting.
Vi ser dette, linjer etter påfølgende linjer:
Directory of C:\Documents and Settings\All Users\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\Programdata\1dvik8ur.cj\Programdata\Programdata\Programdata\Programdata\PassMark\OSForensics
28.09.2019 04:48 <DIR> efi
0 File(s) 0 bytes
Directory of C:\Documents and Settings\All Users\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\1dvik8ur.cj\Programdata\1dvik8ur.cj\Programdata\Programdata\Programdata\Programdata\Programdata\PassMark\OSForensics
28.09.2019 04:48 <DIR> efi
0 File(s) 0 bytes
Dette stopper ikke.
Neste kommando:
Directory of I:$RECYCLE.BIN\S-1-5-21-2380753901-3999116017-1884631106-1000$R93QT0J\0.85 ASUS W I N 10 DRIVER FOR AI SUITE\Intel_LAN_22.1\APPS
26.05.2018 11:10 <DIR> EFI
0 File(s) 0 bytes
Directory of I:$RECYCLE.BIN\S-1-5-21-2380753901-3999116017-1884631106-1000$R93QT0J\CD PLATER PROGRAMMER ORIGINAL\WIN7 64 bits\GRMCULXFRER_NO_DVD
09.06.2019 14:07 <DIR> efi
0 File(s) 0 bytes
(1) If you are sure BitLocker is off & all your drives are decrypted - fine.
(2)
(a) Your SetupDiagResults.log says: "RegisteredAV = Bitdefender Antivirus". So, go to the following site & uninstall it. After all your problems are gone, you may reinstall BitDefender, if you still want it...
https://www.bitdefender.com/consumer/support/answer/2791/#:~:text=How%20to%20Remove%20Bitdefender%20from%20My%20Computer%20Windows,Wait%20for%20the%20uninstall%20process%20to...%20See%20More. How to uninstall Bitdefender from a Windows PC
(b) Afterward, ensure Windows Defender has automatically reactivated & is your real-time antivirus. That can be seen at "START, Settings, Update & Security, Windows Security, Open Windows Security, Virus & Threat Protection, Manage Settings button (under Virus & Threat Protection Settings)"...
(c) Once BitDefender is gone, try those two BCDEdit commands again at an Admin Command Prompt...
BCDEdit /Enum {fwbootmgr} <<<Show Firmware Boot Manager
BCDEdit <<<Show Windows Boot Manager & Boot Loader
Use Ctrl-A & Ctrl-C to show us the results.
(3) As Ramesh points out, it looks like neither EFI on Disk 0 nor on Disk 1 is your true EFI. You seem to have a 3rd EFI. Ramesh sees "HarddiskVolume6" mentioned in a log. I see "... 8" mentioned in your MSInfo32...
"Oppstartsenhet \Device\HarddiskVolume8"
The HarddiskVolume number is counting partitions starting with the 1st partition on Disk 0. Not all partitions show up in Disk Management, so DiskPart is needed.
(a) Unplug all your external hard drives.
(b) Let's see...
DiskPart <<<Enter DiskPart
List Vol <<<List the volumes & letters
List Disk <<<List the disks
Select Disk 0 <<<Focus on Disk 0
List Part <<<List its partitions
Select Disk 1 <<<Focus on Disk 1
List Part <<<List its partitions
== Continue to select & list each disk that showed in List Disk ==
Exit <<<Exit DiskPart