Windows 11 surround 5.1 doesn't work on the back channel

Anonymous
2022-12-04T22:53:41+00:00

hi

i have a fresh installed system, with:

motherboard: ASUS ROG Strix B550-F Gaming WiFi II

Nvidia 3060 v2

i have a classic 5.1 with 3 connectors, my issue is that only if a game for example cyberpunk 2077 and when i use VLC i can hear that all 5.1 channels are woking fine.

but, everywere else on the system the 5.1 doesn't work, like, firefox, spotify, netflix windows app etc...

i tried to changange some settings but nothing changed, tried to reinstall to, change the drivers but nothing to do.

tried to change setting on the Realtheck Audio Control programm, it's worst the i immagined ... the dB setting, the distance and all whe switches are not working

the only way to change the dB was to change it in the advanced audio proprieties.

My issue is that the surround system is not working with firefox, spotify and onther programs.

I have searched on the web since 1 month, and i'm writing here for desparation, because i can't find a solution for this mistery.

thanks in advice

Pat

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-05-25T06:51:01+00:00

    Bro
    I Upgraded to (ASUS TUF GAMING Z690, i7 12700K) last month and when I used the machine on windows 10 I had Realtek HD Audio Manager already installed on my hard disk (Screenshot Attached) on this Realtek HD Audio Manager My Speakers were working fine with Individual Control or Separation however I wanted to

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  2. Anonymous
    2023-05-25T06:51:52+00:00

    Then I Upgraded to Windows 11 and the Drivers got Updated and This Audio manager was Replaced by ASUS Realtek Audio Control (Screenshot Attached)
    and when I test the Speakers in this Software all the Speakers are Working Fine and in Separation but when I play anything only the Front Right and Front Left Speakers are Working and if I increase or decrease DB of the Speakers nothing much happens.

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  3. Anonymous
    2023-05-25T06:52:47+00:00

    I Turned on MONO Audio In The Sound Settings (Screenshot attached) by which all the Speakers play the Sound but they Play as One no individual Speaker control at all

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  4. Anonymous
    2023-05-25T06:53:13+00:00

    In this Default Volume Control (Screenshot Attached) I can Increase or Decrease the Volume of Speakers individually but it never do the things which were possible in that Realtek Audio Manager

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  5. Anonymous
    2023-05-25T09:25:45+00:00

    hi

    thanks for helping, i read the entire post.

    i tried, but all the setting in the realteck Audio control does nothing, all the buttons aren't working.

    i'm still waiting from the asus driver developers to respond, i tried with the support everithing, even install the next betaversion that they had, but still nothing.

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