Windows 11 surround 5.1 doesn't work on the back channel

Hi Pat -

1. Try these fixes for 5.1 Surround sound including back channel issues:

https://www.sony-asia.com/electronics/support/a...

https://thegeekpage.com/5-1-channel-surround-so...

https://forums.tomshardware.com/threads/5-1-sur...

https://www.youtube.com/watch?v=Ar2eTzlxOYk

2. Double-check you correcly enabled Surround Sound in WIndows 11:

https://winaero.com/how-to-enable-spatial-sound...

https://pureinfotech.com/enable-spatial-sound-w...

https://beebom.com/how-enable-spatial-sound-and...

https://thegeekpage.com/5-1-channel-surround-so...

3. Further Troubleshoot surround sound in Windows 11:

https://appuals.com/channel-surround-sound-not-... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.reddit.com/r/techsupport/comments/q...

https://www.reddit.com/r/Windows11/comments/q00...

https://www.thewindowsclub.com/channel-surround... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

I hope this helps. Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Hi Pat -

1. Try these fixes for 5.1 Surround sound including back channel issues:
   https://www.sony-asia.com/electronics/support/a...
   https://thegeekpage.com/5-1-channel-surround-so...
   https://forums.tomshardware.com/threads/5-1-sur...
   https://www.youtube.com/watch?v=Ar2eTzlxOYk
2. Double-check you correcly enabled Surround Sound in WIndows 11:
   https://winaero.com/how-to-enable-spatial-sound...
   https://pureinfotech.com/enable-spatial-sound-w...
   https://beebom.com/how-enable-spatial-sound-and...
   https://thegeekpage.com/5-1-channel-surround-so...
3. Further Troubleshoot surround sound in Windows 11:
   https://appuals.com/channel-surround-sound-not-... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)
   https://www.reddit.com/r/techsupport/comments/q...
   https://www.reddit.com/r/Windows11/comments/q00...
   https://www.thewindowsclub.com/channel-surround... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

I hope this helps. Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Hi ! :)

Thanks a lot, but all the links are the same as my search result and tries, many of them are the same. None of them works.

Just to point out that the Enhancement option, under sount propieties is is not there.

But if i change the drivers to "High Definition Audio", the setting is there. i have tried al the setting there too, the behavior is worse as with the "Realtek High Definition Audio".

So i decided to revert it to the default "Realtek High Definition Audio"

if i watch a movie on vlc or i play a game for example cyberpunk 2077 the surround system 5.1 works, it doesn't work with firefox, spotify, ... and other programs, and there are the other issues of the realteck audio control software.

Sadly no luck.

Realtek can cause problems we see here a lot.

Update the Sound controller driver from the PC or motherboard maker's Support Downloads webpage for your exact model. While there compare to make sure you also have the latest BIOS, Chipset, Display, Network and all other drivers. If no newer then uninstall the Sound controller driver in Device Manager, restart PC to reinstall it.

Next go into Device Manager, right click Sound controller driver to Upgrade driver, then Automatically.

If nothing newer found in Windows Update then try again but this time choose Upgrade Driver > Browse > Let Me Pick to try all previous drivers queued there.

There are fixes for Realtek Sound driver, enhancements and sound problems here:

https://www.alphr.com/update-realtek-audio-driv...

https://www.systweak.com/blogs/how-to-fix-realt...

https://answers.microsoft.com/en-us/windows/for...

https://windowsreport.com/windows-10-no-sound/

(Avoid ad links which intrude into editorial copy, especially DO NOT INSTALL Restoro, PC Repair Tool and Reimage ads)

Feel free to ask back any questions. If you'll post back detailed results then I may know what to suggest next, if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Realtek can cause problems we see here a lot.

Update the Sound controller driver from the PC or motherboard maker's Support Downloads webpage for your exact model. While there compare to make sure you also have the latest BIOS, Chipset, Display, Network and all other drivers. If no newer then uninstall the Sound controller driver in Device Manager, restart PC to reinstall it.

Next go into Device Manager, right click Sound controller driver to Upgrade driver, then Automatically.

If nothing newer found in Windows Update then try again but this time choose Upgrade Driver > Browse > Let Me Pick to try all previous drivers queued there.

There are fixes for Realtek Sound driver, enhancements and sound problems here:

https://www.alphr.com/update-realtek-audio-driv...

https://www.systweak.com/blogs/how-to-fix-realt...

https://answers.microsoft.com/en-us/windows/for...

https://windowsreport.com/windows-10-no-sound/
(Avoid ad links which intrude into editorial copy, especially DO NOT INSTALL Restoro, PC Repair Tool and Reimage ads)

Feel free to ask back any questions. If you'll post back detailed results then I may know what to suggest next, if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Hi :)

i installed all the last drivers and bios from the asus web page for windows 11 64bit https://rog.asus.com/motherboards/rog-strix/rog-strix-b550-f-gaming-wifi-ii-model/helpdesk_download/

altready tried to upgrade driver, even with the differen one, like i told in the prevous post, tried to play with the different driver too, change settings and try if there is a fix, but no luck :(

i tried to install the drivers from the realteck web page, even with them there are issues, so i revert back to the last version from the asus rog web page.

thanks :) but still the issue is here :(

Have you brought up the issue with Asus Support? If you're still under warranty they must fix it: https://www.asus.com/support/

If not then I'd post this in Asus ROG forums to get the help from those closest to the problem:

https://rog.asus.com/forum/

There are also forums for Dolby 5.1 Surround here:

https://professionalsupport.dolby.com/s/dolby-a...

https://www.avsforum.com/threads/dts-vs-dolby-d...

https://www.quadraphonicquad.com/forums/threads...

It's enthusiasts who can usually answer these questions most knowledgeably, without having to wait for one to hopefully show up in a general Windows forum.

I hope it helps.

____________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.