Windows 11 surround 5.1 doesn't work on the back channel

Anonymous
2022-12-04T22:53:41+00:00

hi

i have a fresh installed system, with:

motherboard: ASUS ROG Strix B550-F Gaming WiFi II

Nvidia 3060 v2

i have a classic 5.1 with 3 connectors, my issue is that only if a game for example cyberpunk 2077 and when i use VLC i can hear that all 5.1 channels are woking fine.

but, everywere else on the system the 5.1 doesn't work, like, firefox, spotify, netflix windows app etc...

i tried to changange some settings but nothing changed, tried to reinstall to, change the drivers but nothing to do.

tried to change setting on the Realtheck Audio Control programm, it's worst the i immagined ... the dB setting, the distance and all whe switches are not working

the only way to change the dB was to change it in the advanced audio proprieties.

My issue is that the surround system is not working with firefox, spotify and onther programs.

I have searched on the web since 1 month, and i'm writing here for desparation, because i can't find a solution for this mistery.

thanks in advice

Pat

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-12-28T13:16:39+00:00

    I didn't read everything here but to get multi-channel, stuff has to be in multi-channel and use multi-channel even when in multi-channel.

    Its always been a royal pain since forever which is why I bought a receiver that can upmix to 5.1 or 7.1 especially when things just won't do it and its just one setting on the receiver and I'm happy enough as it sounds great :)

    Eg Firefox has to be using mutl-channel and capable of it, the website's player in Firefox has to be using multi-channel and capable of it, and the media has to be using multi-channel and capable of it. That's on top of your sound hardware, its driver, and its software, and Windows settings, and anything else such as a receiver.

    Just because you put the sound device software into multi-channel or Windows into multi-channel doesn't mean you will get multi-channel in the end result to your ears.

    So, if you play a game that only offers stereo for instance then you will only get stereo no matter what you do unless you use upmix such as with a receiver that offers it.

    Don't know if that helps. Have fun!

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  2. Anonymous
    2022-12-28T12:15:34+00:00
    1. don't know how to let you understand that it was so from the beginning.
    2. nuking the pc is not a solution, it's the extreme arazio and it will be done only if the pc stops working.
    3. please tell me EXACTLY were did i F***ed up. so mabe i can analize what i did and answere you in the correct way.

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  3. JosephT71 9,220 Reputation points
    2022-12-28T03:36:39+00:00

    Your screenshots on page 1 meant nothing. You can toggle every switch on those page 1 screenshots, the function is not even there.

    You didn't even acknowledge the existence of the upmix feature in sonic studio 3 until I pointed it out. Now you are trying to defend yourself ex post facto.

    And if your netflix windows app is not giving you 5.1 when your cyberpunk and vlc are giving you 5.1, then your system is seriously messed up and you need to nuke your system.

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  4. Anonymous
    2022-12-28T03:24:29+00:00

    really ............................ don't know how to let you understand that it was so from the beginning ....

    befor posting i did all the test, tests without modifing drivers or core sistem setting, just trying all the toggles and testing the audio in all kind of configuration.

    after avery test i set it to default.

    after some trys i took the screenshots so as the default options where provided to me from a fresh install.

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  5. JosephT71 9,220 Reputation points
    2022-12-28T03:13:16+00:00

    From the beginning, the feature was not turned on. By default, it is in the off position.

    If you don't turn it on, then stereo audio source will not play in the rear speakers.

    This is not a car stereo where you listen to the radio and the front speakers are on and the rear speakers are on.

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