Windows 11 Error message 0x00000709 while connecting to shared printer

Anonymous
2023-01-06T07:54:21+00:00

An error message is displayed while connecting to network shared printer. 'Operation could not be completed (error 0x00000709) Double check the printer name and make sure that the printer is connected to the network.

Windows for home | Windows 11 | Devices and drivers

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Ramesh 181.9K Reputation points Volunteer Moderator
2023-01-06T07:58:49+00:00

Hi,

It's a known issue in Windows 11 22H2. This error occurs because the default connection method has changed in 22H2. Altering a setting in the Group Policy Editor resolves the issue.

Please check out:

Thomas Førde on Twitter: "Printer issue finally resolved. A brand new printer policy in Win11 22H2 is the culprint. "RPC Connection settings. Need to change over to Named Pipes and it works again. #msintune #Memcm https://t.co/7xPS7Xxs0o" / Twitter: https://twitter.com/thomas_forde/status/1575096625470611458

Fix: Printer Error 0x00000bc4 or 0x00000709 in Windows 11 22H2:

https://www.winhelponline.com/blog/printer-error-0x00000bc4-0x00000709-windows-11-22h2/

For Windows 11 Home Edition, try the registry edit (equivalent to the Group Policy setting) mentioned on the above page:

[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC] There are 2 values that can be configured:

RpcUseNamedPipeProtocol REG_DWORD

0: RpcOverTcp (default)
1: RpcOverNamedPipes

Also, see Eko Suprianto's post here for the additional settings if your Windows 11 22H2 is acting as the host (i.e., print server)

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  1. Anonymous
    2023-10-04T19:02:52+00:00

    No this solution didn't work for you, you are sharing it because you wrote it. It's a relatively useless troubleshooting page that has nothing to do with the question asked, it's simple shameless self-promoting that you have likely shared on hundreds of pages. Shame on you.

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  2. Anonymous
    2023-11-02T08:38:52+00:00

    add sharing printer error 0x00000520

    server printer windows 10

    client windows 11

    please help

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  3. Anonymous
    2023-11-03T09:19:46+00:00

    An error message is displayed while connecting to network shared printer. 'Operation could not be completed (error 0x00000709) Double check the printer name and make sure that the printer is connected to the network.

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  4. Anonymous
    2023-11-03T09:47:56+00:00

    n error message is displayed while connecting to network shared printer. 'Operation could not be completed (error 0x00000709) Double check the printer name and make sure that the printer is connected to the network.

    same here

    Regards,

    Sham bhalerao

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