Windows 11 Error message 0x00000709 while connecting to shared printer

Anonymous
2023-01-06T07:54:21+00:00

An error message is displayed while connecting to network shared printer. 'Operation could not be completed (error 0x00000709) Double check the printer name and make sure that the printer is connected to the network.

Windows for home | Windows 11 | Devices and drivers

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Ramesh 181.9K Reputation points Volunteer Moderator
2023-01-06T07:58:49+00:00

Hi,

It's a known issue in Windows 11 22H2. This error occurs because the default connection method has changed in 22H2. Altering a setting in the Group Policy Editor resolves the issue.

Please check out:

Thomas Førde on Twitter: "Printer issue finally resolved. A brand new printer policy in Win11 22H2 is the culprint. "RPC Connection settings. Need to change over to Named Pipes and it works again. #msintune #Memcm https://t.co/7xPS7Xxs0o" / Twitter: https://twitter.com/thomas_forde/status/1575096625470611458

Fix: Printer Error 0x00000bc4 or 0x00000709 in Windows 11 22H2:

https://www.winhelponline.com/blog/printer-error-0x00000bc4-0x00000709-windows-11-22h2/

For Windows 11 Home Edition, try the registry edit (equivalent to the Group Policy setting) mentioned on the above page:

[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC] There are 2 values that can be configured:

RpcUseNamedPipeProtocol REG_DWORD

0: RpcOverTcp (default)
1: RpcOverNamedPipes

Also, see Eko Suprianto's post here for the additional settings if your Windows 11 22H2 is acting as the host (i.e., print server)

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  1. Anonymous
    2023-06-06T00:54:03+00:00

    Hi Ramesh ,
    I have 50 clients using windows 11 pro
    whom I support remotely
    All get the below error

    and I already tried below fix

    Is there anything else needs to be done
    This can happen to any printer
    The current client is Zdesigner Lp2844

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    3 people found this answer helpful.
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  2. Anonymous
    2023-07-01T20:55:06+00:00

    I didn't know I also had to change the group policy settings on my printer-sharing device. Until then, I only had configured my workstation, but that wasn't enough to fix the issue.

    This topic, along with blog post about printer error 0x00000709 helped me fix this issue. Finally. Thanks all for the helpful responses in this topic

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  3. Anonymous
    2023-07-01T21:26:39+00:00

    It seems you need to do addition settings on the host machine, that is: the machine that is sharing the printer.

    I got the solution from here: https://itexperience.net/0x00000709-operation-could-not-be-completed/ It's at the bottom:

    First, open Group Policy Editor again, and navigate to Computer Configuration – Administrative Templates – Printers. Then

    configure Configure RPC listener settings. Change protocol: RPC over named pipes and TCP

    configure Printer Browsing. Change Not Configured to Enabled

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  4. Anonymous
    2023-07-07T09:01:53+00:00

    Hi,

    It's a known issue in Windows 11 22H2. This error occurs because the default connection method has changed in 22H2. Altering a setting in the Group Policy Editor resolves the issue.

    Please check out:

    Thomas Førde on Twitter: "Printer issue finally resolved. A brand new printer policy in Win11 22H2 is the culprint. "RPC Connection settings. Need to change over to Named Pipes and it works again. #msintune #Memcm https://t.co/7xPS7Xxs0o" / Twitter: https://twitter.com/thomas_forde/status/1575096625470611458

    Fix: Printer Error 0x00000bc4 or 0x00000709 in Windows 11 22H2:

    https://www.winhelponline.com/blog/printer-error-0x00000bc4-0x00000709-windows-11-22h2/

    For Windows 11 Home Edition, try the registry edit (equivalent to the Group Policy setting) mentioned on the above page:

    [HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC] There are 2 values that can be configured:

    RpcUseNamedPipeProtocol REG_DWORD

    0: RpcOverTcp (default)
    1: RpcOverNamedPipes

    Also, see Eko Suprianto's post here for the additional settings if your Windows 11 22H2 is acting as the host (i.e., print server)

    I am using Windows 11 Home Single Language. I checked the registry edit path as mentioned.

    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\

    After Windows NT, only Terminal Services and Windows File Protection is available. There is no Printers\RPC.

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    5 people found this answer helpful.
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