Second monitor keeps on temporarily going black at random

Anonymous
2023-01-08T02:47:33+00:00

I am working off of a laptop and have a second monitor to extend my displays. I have been using this set up for two years now and have not had a problem until last night. It seems that my attached monitor only (main monitor on laptop is not affected) will go black for a few seconds before turning back on and showing my screen. It should be noted that my laptop does not reset the display to place the windows back onto the main screen when this happens but the extended monitor goes black at random. Note that I am running Windows 10 and unable to upgrade to Windows 11 as of now.

So far, I have tried the following solutions but still cannot figure this out.

  1. Bought brand new chords (HDMI + Adapter)
  2. Bought a brand new second monitor (issues happening with both old and new monitor)
  3. Checked for updates on all drivers
  4. Reinstalled both graphics drivers
  5. Rolled back graphics drivers
  6. Checked basic settings (sleep/power/screen saver settings)
  7. Disabled all services in background apps in "System Configuration"
  8. Restarted Windows explorer

This means I have spent time replacing and even buying new equipment to get around this issue but cannot seem to figure it out! This is very important since I work at home as well. Please let me know if there is anything else I can possibly do outside of hard resetting the computer (which I cannot do for a few reasons). Thank you!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2025-04-19T07:51:21+00:00

    I have the same problem.

    My laptop is HP OMEN MAX, its graphic card is NVIDIA 5080. Its screen is 16.1inch 2560*1600 240Hz. My monitor is ROG Strix XG27UCS 4K 120Hz. I usually use the monitor via a HDMI 2.1 cable and have the laptop lid closed.

    Sometimes the 4K ROG monitor will turn black for a few seconds, then back to normal again. It happens a few times everyday.

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  3. Anonymous
    2024-12-30T19:34:24+00:00

    I've been having the same problem with my left monitor (monitor 1). One of the page 1 comments mentioned refresh rates, so I pulled up the advanced display settings and had a look... the monitor that's been giving me trouble had the refresh rate set to 59.940 Hz, which is just bizarre. I switched it to 60Hz (same as the other monitor) and so far the problem seems resolved.

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  4. Anonymous
    2024-12-30T06:31:10+00:00

    My screen was going black for a second every couple seconds and I found out from Event Viewer that this event was erroring at the same time; "Session "ETW USB tracing" failed to start with the following error: 0xC0000022" Then found out that this related to Oculus app on my PC. Removed the app, no new errors and the problem was gone.

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  5. Anonymous
    2024-12-29T13:42:17+00:00

    started having the same problem on my main monitor like a month ago, only way to fix it was to reduce refresh rate to 60hz. is there anyone who had the same problem and managed to find a way to fix it? i really want to work on this monitor with 240hz

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